Overall Satisfaction with Spiceworks Help Desk
Spiceworks Help Desk was used in my organization and in other organizations I help maintain as a turnkey ticketing solution for remote tech support of both the primary locations and branch offices.
- The dashboard is very helpful for a heads up view of the current status of tickets
- It is very easy to deploy and configure
- It has a wide user base with online help when you run into configuration issues
- Easier integration into other platforms
- The ability to easily backup help desk
- Better mobile support
- it was a low cost /no cost solution when I was exploring options
- It has allowed me to use budget in other areas
- It was easy to integrate into existing email workflows user were already familiar with.
Do you think Spiceworks Help Desk delivers good value for the price?
Are you happy with Spiceworks Help Desk's feature set?
Did Spiceworks Help Desk live up to sales and marketing promises?
Did implementation of Spiceworks Help Desk go as expected?
Would you buy Spiceworks Help Desk again?