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Great Value & Features, highly recommend
July 16, 2020

Great Value & Features, highly recommend

Vittoria Rosone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splash Event Marketing Platform

Publicis Sapient uses Splash across our entire, global organization to help manage our event landing pages, event emails, registrations onsite check in and post event follow-ups. We used it for real life, in person events and now use it for our virtual events program as well. The business problems that Splash addresses are: ease of building landing pages that are beautiful and on brand, automated, custom emails, integration with Salesforce and it has given us usable attendee data quickly.
  • Create beautiful, on brand landing pages and emails.
  • Self service with little need for developers or designers.
  • Easy integration of our campaigns into Salesforce (CRM).
  • Splash Host app to be able to swipe and check in guests.
  • Amazing customer support, knowledgeable & quick.
  • Onsite badge printing was problematic (used only once).
  • Extra costs for white labeling email domain for better delivery of emails.
  • Better data faster.
  • Ease of creating our own assets in a timely manner.
  • Less manpower needed in manually updating data.
Splash's ProSupport team (available via phone or email) is fabulous. Their responses are very quick and thorough. They usually provide links to help articles or discussions and sometimes screen recordings to show the steps to create something for our assets. And they always follow up to be sure our question got answered. We also have a customer success manager to help us with more strategic issues who is very attentive. We've had 2 different people at Splash in this role and they were both great.

Do you think Splash Event Marketing Platform delivers good value for the price?

Yes

Are you happy with Splash Event Marketing Platform's feature set?

Yes

Did Splash Event Marketing Platform live up to sales and marketing promises?

Yes

Did implementation of Splash Event Marketing Platform go as expected?

Yes

Would you buy Splash Event Marketing Platform again?

Yes

Splash is great for both large and small organizations for both corporate and social events. We've never used the payments processing, so I can't comment on that. Splash is convenient for self service and not having to rely on developer or design help. We see a copy change or want to change out a graphic, it takes 10 seconds to do it ourselves. Every page is on brand with the correct fonts, colors and design. The ease of use, speed to market, and agility we get from using Splash makes us look good. It’s not all me or my team — it takes a village. And in this case, Splash is part of the village. It’s been a lifesaver for us, and we don’t know what we’d do without it.