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Agent free monitoring
June 22, 2022

Agent free monitoring

Anuj Rai | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk Real User Monitoring (RUM)

Splunk RUM helps in identifying the pattern and behaviour of the end-user when he is interacting with your application. It helps in identifying what services are most frequently and least browsed by end-user. Also, it helps in identifying bottlenecks in case services are slow or end-user interaction is taking too much time capturing their response time, and errors (if any).
  • Identifying brute attacks.
  • Helps in identifying end user behaviour.
  • Capturing pages which have slow response time.
  • No live stream of data.
  • Splunk is entirely dependent on logs which means no logs then you can't perform a Splunk query.
  • Splunk RUM needs to be a bit simplified in terms of user interaction.
  • Capture metrics related to client side performance.
  • Http errors ranging from 4xx-5xx.
  • Response time, stability of page.
  • Splunk is a single platform to perform all your analysis from front end to backend and all services.
  • Splunk licensing is quite costly.
  • Splunk is an excellent tool for data engineering and cyber security purpose.
We are having other monitoring tools like AppDynamics, Dynatrace, Datadog and already using their end-user monitoring capability. Most of our customers are looking for agent-free monitoring where they don't want to instrument any agent on their client-side (as it might interfere with application functionality) and still want to capture important metrics. I guess in that case Splunk RUM comes into the picture picking up those important metrics without instrumenting any agent.

Do you think Splunk Real User Monitoring (RUM) delivers good value for the price?

Yes

Are you happy with Splunk Real User Monitoring (RUM)'s feature set?

Yes

Did Splunk Real User Monitoring (RUM) live up to sales and marketing promises?

Yes

Did implementation of Splunk Real User Monitoring (RUM) go as expected?

Yes

Would you buy Splunk Real User Monitoring (RUM) again?

Yes

Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.

Splunk Real User Monitoring (RUM) Feature Ratings