Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
I think this tool is meant for a team of any size. I am the sole social media manager for my brand and it has been a great tool in the sense that I can see what is being said about my brand and respond accordingly. I wish I could get everything out of analytics with a click or two, but I can export what I need from my streams and extract the data I need from there. Overall, I and my c-suite are big fans of Khoros.
- The account and support teams are outstanding
- Analytics - I can still get the great data from native sites. If no luck there, I pull data out of Khoros and manipulate it manually in excel.
- Adobe Social,HootSuite Enterprise
It's a much more organized and streamlined approach to getting our business objectives met.