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Add a dash of Sprinklr to life!
February 20, 2014

Add a dash of Sprinklr to life!

tania Bahl | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sprinklr

We got the opportunity to use Sprinklr across various social channels for numerous verticals for one of our clients. It helped us in being more efficient and in handling the channels with a lot more ease. Be it scheduling, putting multiple QC processes in place, managing ORM or churning out reports; Sprinklr has made life simpler. Previously we had to manually go to individual social channels and take of our daily chores in quite a tedious manner, but now we get it done on one platform. Simply put work is a lot more sorted thanks to Sprinklr!
  • Helps in churning out cumbersome reports with ease
  • Allows you to shorten urls instead of having to visit external sites to do the same task
  • One platform to handle multiple accounts just makes life simpler
  • The only problem i've faced with Sprinklr is that the admins get locked out and have to get added again if any of the admins on the social pages change their personal passwords. This for me was quite a problem.
  • It would help if i could get competition analysis right on my page.
  • Increased efficiency
  • Faster ORM, leading to better customer service
Sprinklr has led to better efficiency and has been an absolute blessing for us, plus once you get the hang of it you simply can't do without it. Renewal is a must!
It can get a little taxing during live sessions on social, that's the only scenario i feel one can possibly refrain from using it. On the other hand when one's handling multiple accounts Sprinklr is an absolute blessing!