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Sprinklr is easy to use and allows for easy customization based on customer needs
February 28, 2023

Sprinklr is easy to use and allows for easy customization based on customer needs

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sprinklr

marketing team is using it. we like the control and the intutive ease of use for the software. Content review, publishing has been good and easy to use as well.
  • Content submission
  • Content review
  • Ability to review the content from others
  • I think ability to find the top influencers of the topic and their possibility of engagement is very useful.
  • Additional ability to synthesize text from content would have been good.
  • Better content engagement by end users
Hootsuite, is good and has good content management analytics in it.
Sprinklr has better organization features and content review management flows.
I think content organization and review.

Sprinklr Social Feature Ratings

6.0
Boolean keyword searches
7
Filtering out noise/spam
6
Sentiment analysis
6
Broad channel coverage
5
8.0
Content planning and scheduling
8
Audience targeting
8
Content optimization
8
Workflow management
8
7.0
Automated routing and prioritization
6
Customer interaction histories
8
Bulk actions
7
6.5
Lead generation
6
Content marketing
5
Paid media management
7
Campaigns and promotions
8
7.3
Twitter
8
Facebook
6
LinkedIn
6
Google+
8
Instagram
7
Pinterest
8
YouTube
8
7.0
Campaign success analytics
7
Real-time tracking
7
Competitor analysis
7
7.0
Role-based user permissions & privileges
7
Mobile access
7

Using Sprinklr

8 - Digitial Marketing strategy managers
  • Content Management
  • Content Analysis
  • Engagement management
  • Content scheduling
  • Content influence and engagement
50 - Marketing ans sales.