Sprinklr Review
January 27, 2022
Sprinklr Review
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Social Publishing & Engagement
Overall Satisfaction with Sprinklr Social Engagement & Sales
I use Sprinklr on a day-to-day basis for publishing posts on our social media platforms. I also use it for community management of all the platforms (YouTube, LinkedIn, Instagram, Facebook). I manage all of the channels of Philips in Latin America, therefore there are a lot and Sprinklr allows me to have quick and easy access to all of them. Sprinklr is also very user-friendly.
- Calendar for the social media posts
- Easy creation of reports for social media engagement
- Community Management
- It would be very useful if there were already made templates for reports that the user can copy and paste and use for their company.
- Better visualization of the calendar of posts and filtering of those posts
- We mainly use it for organic posting in our channels and it has allowed us to be more constant with this type of publishing
It was already being used when I entered the company.
Do you think Sprinklr Social delivers good value for the price?
Not sure
Are you happy with Sprinklr Social's feature set?
Yes
Did Sprinklr Social live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sprinklr Social go as expected?
I wasn't involved with the implementation phase
Would you buy Sprinklr Social again?
Yes