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Database Dream
July 22, 2023

Database Dream

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

Square 9 Softworks eliminates the need to keep or locate hard copy files. If needed we can reprint or email to provide copies of documents. It saves time for all staff to be able to find information at there workstations. The features are easy to navigate and make date retrieval easier. It also groups our documents into practical applications.
  • Instantly makes data available to all users.
  • Allows for emailing of documents within the application
  • Eliminates the need to keep paper copies.
  • Learning how to index seems cumbersome at first, but you save time when you need to locate a specific document
  • If there has been an error in the indexing locating the document can be a challenge
  • Staff feel more confident that they are providing correct information to clients.
  • Application is a huge time saver
  • Scanner equipment needs to be able to handle a larger volume of work.
We have never needed support in 9 years!
Security of our data is critical and this application has provided a database that we can count on every day.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

Clients often misplace important documents we give them and need a copy. Square 9 Softworks allows for us to easily locate their missing documents and give them additional copies. The application also allows us to email documents to outside the office clients or attorneys, eliminating having to use a fax or traditional mail.