Senior Manager Customer Experience
April 28, 2020

Senior Manager Customer Experience

Melissa McCormack | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Stripe

We use Stipe for our subscription activations. Stripe is used across the organization and is our main payment processor.
  • Stripe has a nice dashboard
  • Stripe has a basic easy to use navigation
  • Exporting information is easy
  • Stripe is limited when it comes to customization.
  • Stripe is tricky when it comes to integration.
  • Stripe is secure
  • Stripe is accurate
They have been helpful whenever I have contacted their support team.

Do you think Stripe delivers good value for the price?

Yes

Are you happy with Stripe's feature set?

Yes

Did Stripe live up to sales and marketing promises?

Yes

Did implementation of Stripe go as expected?

I wasn't involved with the implementation phase

Would you buy Stripe again?

Yes

Stripe get the payments done easily! When customers request payment history or the reissuing of a receipt it is simple to provide and access. Handling disputes is also made fairly simple in Stripe. The security associated with Stripe is top-notch. I'm never concerned about Stripe's authentication. Creating coupon offers is very simple and easy to implement!