Stripe is clean, simple, and easy to use
February 21, 2021

Stripe is clean, simple, and easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

Stripe is currently used to process all payments coming from my website. It integrates nicely with WordPress and is simple and easy to use.
  • Recurring payments for subscriptions.
  • WordPress integration.
  • Easy to use dashboard on Stripe website.
  • Functionality is pretty good, but wish I had an option to pass along the credit card fees to the customer automatically.
  • Customers like the clean user interface for payment so are more likely to want to complete their transaction
  • One negative is that Stripe has recently started charging for returns. I understand that this is an industry-standard, but I've had a few times where a customer accidentally made a duplicate purchase or something and it cost me money to reverse it. There should be some sort of time frame, like if you refund immediately within 24 hours or something, they won't charge you.
Stripe was basically the easiest to install, configure, and use with my set up of WordPress with WooCommerce. Additionally, I was able to expand functionality with paid plugins to get me the setup I needed to sell to my customers. Other processors have the same fee structure, but sometimes functionality is limited.

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

Yes

Did implementation of Stripe Payments go as expected?

Yes

Would you buy Stripe Payments again?

Yes

Stripe is a great payment processor and I've had no issues with it at all. It's good for small businesses and WordPress websites in particular, though in order to use things like recurring payments with subscriptions, you will have to purchase additional (costly) plugins for it to work with WooCommerce.