BEWARE OF STRIPE!
December 08, 2022

BEWARE OF STRIPE!

Chris Moran | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost bankrupted our business. Our private keys were leaked somewhere, no fault of our own, and someone tried to do card testing using our keys. All of the payments were blocked due to our diligence, but stripe froze our account and started blocking all of our legitimate payments. No one at stripe would ever help us or give any information regarding how long it would take to get our account running again. We called every day and could never get any information other than a special team was working on it. They also decided to debit our account over $2,000 dollars and just took it out of our bank account. They were very unprofessional and just hung on up us on the phone, wouldn’t respond to emails, and caused our business to be at a standstill. They have acted extremely shady, and unprofessional, and we would never use them again under any circumstances. After two weeks of no response, we decided to use another payment processor.
  • Took money out of our bank account
  • hung up on us
  • acted very shady
  • customer service
  • acting professional
  • resolving issues
  • communication
  • payment processing
  • recored keeping
  • Almost bankrupt our business
  • Very shady and unprofessional

Do you think Stripe Payments delivers good value for the price?

No

Are you happy with Stripe Payments's feature set?

No

Did Stripe Payments live up to sales and marketing promises?

No

Did implementation of Stripe Payments go as expected?

No

Would you buy Stripe Payments again?

No

I WOULD STAY FAR AWAY FROM STRIPE in my opinion!

Stripe Payments Feature Ratings

Fraud Detection
1
API or SDK
1
Recurring Payment Support
1
Billing and Invoicing Support
1
Global Support
1
Payment Form Acceptance
1