Stripe Payments Is Amazing.
June 26, 2024

Stripe Payments Is Amazing.

David Elcoate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe Payments

We use it to pay for our own software subscriptions and process payments from our customers for monthly, annually and taker percentage surcharges for events set up.

Pros

  • Monthly SUbscriptions
  • Annual Payments
  • % Surcharge

Cons

  • Refunds - can be difficult to process and having to explain to customers about not receiving the Stripe Payments % back can be awkward.
  • Faster payments
  • No chasing
  • Saved time
SImple and easy to set up and show our customers how to do the same.

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

Yes

Did implementation of Stripe Payments go as expected?

Yes

Would you buy Stripe Payments again?

Yes

Pretty much can be used for anything, only time is if people have another payment provider who has a better % option.

Stripe Payments Feature Ratings

Fraud Detection
10
API or SDK
10
Recurring Payment Support
10
Billing and Invoicing Support
10
Global Support
10
Payment Form Acceptance
10

Using Stripe Payments

10 - SAles, marketing, executive boards, Dev
3 - Dev and finance team
  • Recurring payments
  • ANnual Payments
  • SUrcharges on events
  • as surcharges for setting up events and adding booking fees to tickets.
SImple and effective, great customer support.

Stripe Payments Support

Support is fast and always helpful
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes prompltly sorted with support on what to change on our end.

Using Stripe Payments

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • recurring payments
  • one of charges
  • surcharge on booking fees

Comments

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