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Submittable: The Platform That Plays By Your Rules
Updated July 26, 2022

Submittable: The Platform That Plays By Your Rules

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

We use Submittable to manage our awards submission process. As a not-for-profit with a small staff, it immensely saves precious time when it comes to consolidating tasks and streamlining work. From accepting awards submissions, communicating with applicants, and exporting data to be physically or digitally assessed, Submittable takes care of all of this.
  • Provides Technical Support
  • Easy-to-use Layout
  • Exports data for analytics
  • Reports function does not export dates in a sortable format
  • Customizable "number of entries on page" function
  • Option for dark mode
  • Faster customer service desired
  • Unlimited data exports desired
  • Tablet-friendly experience desired
When I was first introduced to Submittable, I was able to use it quickly and efficiently. It took little to no time to learn its functions, navigate its menus, and customize how it was best suited for me. The best platforms adapt to how the user wants to access them, and Submittable does exactly this.
Yes, Submittable allows for customizable fields that allow us to collect the data that we need. A lot of this comes in the form of diversity, equity, and inclusion stats that further our programming. When we are able to see who is applying to our grant programs, we are able to build on and improve them to better serve these communities in future years.
Submittable is good for large-scale application processes with simple one-file attachments. It provides good summaries in easily exportable formats - when you need a lot of the same exported, this is a great choice. Jotform we use for more individual submissions with more customizable fields.

Do you think Submittable delivers good value for the price?

Yes

Are you happy with Submittable's feature set?

Yes

Did Submittable live up to sales and marketing promises?

Yes

Did implementation of Submittable go as expected?

Yes

Would you buy Submittable again?

Yes

Submittable is well-suited for large-scale application processes. It allows for confidential submissions and adjudication, which is a key part of how we use the platform. Submittable is well-suited for keeping communications with applicants all in one place and is all linked directly to their application; this keeps correspondence anchored to each individual.

Using Submittable

3 - The individuals who use our Submittable account are located in our programming and communications departments. Submittable allows us to recognize and actualize the crossover of our workflows and highlights where we can collaborate and improve on cross-departmental business. We are a small non-profit with only 7 employees, so this number represents a high percentage of our total staff!
3 - To be honest, Submittable isn't a "trouble" platform that comes up in our meetings. You know the typically staff meeting where something just isn't working well and you need all hands on deck to solve the issue - this doesn't happen with Submittable. All three staff members who use Submittable on a regular basis are able to troubleshoot themselves without wasting valuable staff time.
  • Large scale award submissions
  • Digital marking/feedback
  • Nomination forms for prizes
  • Analyze and calculate demographics of our submitters
  • Involve contractors based outside of our core staff
  • Communicate seamlessly with submitters, no need to fill up an already full inbox
  • We currently use 2 different form programs, we could migrate completely over to Submittable
  • Move to a paperless reading model
  • Capitalize on the powerful reports function for more analytics
I don't see how we could continue to operate our program without Submittable. It is also the industry standard - our submitters are used to and familiar with the platform. We put a lot of work into transitioning from a mail-in submission model to a Submittable-supported one and it just wouldn't make sense to "go back."

Evaluating Submittable and Competitors

Yes - For us, Submittable replaced the old-fashioned mail-in submission process. It was quickly becoming apparent in this day and age that asking for snail mail submissions and taking the time to photocopy and file and input data on Excel manually was a waste of time. A much-needed boost into the 21st century.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Honestly, the price. We are a non-profit organization and as a charity Submittable gives us a generous discount! There are a lot of other platforms out there to use but the fact that it is affordable while still being a really powerful tool makes it doubly as useful to us.
I personally wasn't at the organization when we made the switch from paper to digital. But I have a strong feeling that Submittable would have been the winner - it is the platform used most within our industry and if our submitters are having an easy time getting their submissions to us, then we are having an easy time processing them.