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SuccessFactors Platform: Move beyond a system of record to a system of Engagement
Updated July 27, 2016

SuccessFactors Platform: Move beyond a system of record to a system of Engagement

Andrea Panasewich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

V12, Enterprise Edition

Modules Used

  • RCM
  • Performance and Goals
  • Compensation
  • ONB
  • Succession
  • Learning

Overall Satisfaction with SAP SuccessFactors Learning

Part of our company strategy is to have a high performing organization and to help with that we needed to leverage and enhance our HR Technology. We use SuccessFactors globally to help create a system of engagement.
  • SuccessFactors designs their system around best practices.
  • SuccessFactors has quarterly upgrades and added features for their modules that help to improve the system, which helps to improve processes for the organization.
  • SuccessFactors system is cloud based, so employees can log on from anywhere to access the system.
  • Now that SuccessFactors is part of SAP, Data integration between the two systems is very important. There needs to be a an automatic update between the two instead of having to create a bunch of flat files that need to be imported manually. I know there are tools out there, but if your company is not on the latest version of SAP, you don't have a lot of options.
  • SuccessFactors Support is not the best. They are responsive, but most of the time there is a language barrier with their staff and you end up answering the same questions in 5 different ways. It takes too long to get resolution.
  • We are able to measure if every employee is receiving feedback on performance
  • We are able to work on career and leader development
  • We are able to standardize our processes globally and have better visibility into our HR practices
  • We are moving towards one system of record that starts and completes the employee lifecycle
  • Workday

I have evaluated workday and many other recruiting solutions. All were good and had similar capabilities.

We ended up with SuccessFactors because of the good reputation it carries with best practice, security, rapid deployment, and now is part of SAP.

The system is well suited for any company that has team members and wants to have a user friendly system with workflow to help keep track of employee performance. Make sure integration works. Security is a must and talk to other companies who use the system.

SAP SuccessFactors Feature Ratings

Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Leave and Attendance Management ()
Not Rated
Employee Self Service ()
Not Rated
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
Not Rated
7.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
5
Candidate development
7
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
9.3
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
Recruiting / ATS ()
Not Rated

Using SAP SuccessFactors Learning

4200 - They represent all functions of our organization from production to Executives