SuccessFactors Platform: Move beyond a system of record to a system of Engagement
Updated July 27, 2016

SuccessFactors Platform: Move beyond a system of record to a system of Engagement

Andrea Panasewich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

V12, Enterprise Edition

Modules Used

  • RCM
  • Performance and Goals
  • Compensation
  • ONB
  • Succession
  • Learning

Overall Satisfaction with SAP SuccessFactors Learning

Part of our company strategy is to have a high performing organization and to help with that we needed to leverage and enhance our HR Technology. We use SuccessFactors globally to help create a system of engagement.
  • SuccessFactors designs their system around best practices.
  • SuccessFactors has quarterly upgrades and added features for their modules that help to improve the system, which helps to improve processes for the organization.
  • SuccessFactors system is cloud based, so employees can log on from anywhere to access the system.
  • Now that SuccessFactors is part of SAP, Data integration between the two systems is very important. There needs to be a an automatic update between the two instead of having to create a bunch of flat files that need to be imported manually. I know there are tools out there, but if your company is not on the latest version of SAP, you don't have a lot of options.
  • SuccessFactors Support is not the best. They are responsive, but most of the time there is a language barrier with their staff and you end up answering the same questions in 5 different ways. It takes too long to get resolution.
  • We are able to measure if every employee is receiving feedback on performance
  • We are able to work on career and leader development
  • We are able to standardize our processes globally and have better visibility into our HR practices
  • We are moving towards one system of record that starts and completes the employee lifecycle
  • Workday

I have evaluated workday and many other recruiting solutions. All were good and had similar capabilities.

We ended up with SuccessFactors because of the good reputation it carries with best practice, security, rapid deployment, and now is part of SAP.

The system is well suited for any company that has team members and wants to have a user friendly system with workflow to help keep track of employee performance. Make sure integration works. Security is a must and talk to other companies who use the system.

SAP SuccessFactors Feature Ratings

Performance plans
Performance improvement plans
Review status tracking
Review reminders
Multiple review frequency
Not Rated
Create succession plans/pools
Candidate ranking
Candidate search
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking

Using SAP SuccessFactors Learning

4200 - They represent all functions of our organization from production to Executives