Sysomos Expion Review - Ins and Outs!
February 16, 2016

Sysomos Expion Review - Ins and Outs!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Sysomos Expian (legacy)

Overall Satisfaction with Sysomos Expion

Expion is being used by the social media team at my organization. My business has over 400 business locations and every location has it's own social media page. Expion helps publish content across all of the pages. I use it for scheduling content and reviewing analytics.
  • Scheduling content across Facebook and Twitter
  • Publishing the same content to multiple pages
  • Viewing a scheduling calendar
  • Great account management team/friendly service
  • Not as user-friendly as I'd like
  • Slow loading time/often freezes
  • Scheduled posts often fail
3 - They use Expion for scheduling content to different channels. As mentioned, my company has over 400 local businesses, so the content varies for every location. It's easy to log onto Expion and schedule a post to multiple pages, instead of getting on Facebook/Twitter and posting separately to every page.
I love the account management team and they're better than any other team I've worked with. They're always available, they respond fast, and they help out with some tasks like creating the local page lists so that I don't have to. It's pretty time-consuming and they get it done fast. They're always adding new features, too.
Expion is great for publishing content across multiple social media pages. It's very robust and the scheduling/posting process is easy. It's definitely better suited for larger companies. For a smaller company, you can find most of the capabilities with a less expensive tool. Expion's analytics are pretty useful.

Sysomos, now part of Meltwater Feature Ratings

Using Sysomos Expion

The only negative is sometimes the tool is slow and freezes, which can be frustrating. Because we have so many locations, it's very time-consuming to publish content, so I would like the tool to be faster so I can be more efficient. Other than that, I enjoy using Expion.