Great Social Media Listening/Monitoring Software
October 15, 2013
Great Social Media Listening/Monitoring Software
Score 9 out of 10
Vetted Review
Verified User
Software Version
Sysomos Heartbeat (legacy)
Overall Satisfaction with Sysomos Heartbeat
- The product is very user-friendly, it filters most 'noise' from various social media platforms, users are able to create quick/simple queries, the software also does significant amount of analysis, hence increasing productivity among the team.
- Create queries for topic profiles or key word analysis, easily builds conversation clouds and sentiment analysis.
- The tool does a significant amount of analysis, this has increased productivity by at least 60%