Sysomos MAP Review: "Boolean logic powerful but tricky to learn."https://www.trustradius.com/social-media-monitoringSysomos MAPUnspecified7.8411012013-03-19T21:50:05.665Z
- Using Boolean syntax, we are able to tap into what conversations are happening around the search set. Searches are keywords-based, but the Boolean capabilities allow us to filter the data set to drill down to precisely what we want.
- Although Boolean logic is a powerful way to filter large data sets, the syntax can be tricky to learn.
- For full-on sentiment analysis capability, Sysomos Heartbeat might be a better choice. In Hearbeat you can see what people are saying specifically. You can also alter sentiment (e.g. from negative to neutral). In MAP you cannot manipulate the data in this way.
The only real issue is the inherent difficulty of training our various departments on how to use Boolean logic. There are alternative methods of filtering data sets.