Item: Microsoft System Center Operations Manager (SCOM)
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

SCOM is used to monitor all our Windows servers and their services. Those include:

- AD
- SQL
- Exchange
- Azure
- Lync
- Office 365
- Windows 10
- Windows File Services
- Windows IIS
- Windows Servers
- DNS

It is currently critical to our Windows monitoring throughout the company. The fact that the SCOM licenses are included with SCCM licenses is a plus for us.

Pros and Cons

Windows Server monitoring
SQL
AD

Not much development. Seems like MS is not developing it anymore.
Not so good with Linux.
Hard to use with Azure.

Return on Investment

License bundle with SCCM.

Alternatives Considered

Operations Manager i (formerly HP Operations Manager) and Dynatrace

SCOM is better than OMi for Windows-based servers monitoring.
You need to know how to use Visual Studio to customize the management pack.
Dynatrace is way better for all Application Performance Manager.
Dynatrace also has more automatization.

Support Rating

Hard to get support.
The product is not being actively developed anymore, so it is hard to get new features for the product.

Key Insights

Do you think Microsoft System Center Operations Manager (SCOM) delivers good value for the price?

Yes

Are you happy with Microsoft System Center Operations Manager (SCOM)'s feature set?

Did Microsoft System Center Operations Manager (SCOM) live up to sales and marketing promises?

Did implementation of Microsoft System Center Operations Manager (SCOM) go as expected?

Yes

Would you buy Microsoft System Center Operations Manager (SCOM) again?

Other Software Used

Dynatrace, Operations Manager i (formerly HP Operations Manager)

Likelihood to Recommend

- Good to monitor Windows-based services.
- Hard to work with cloud-based monitoring.
- Not much application monitoring.

SCOM a good but dying product.

Overall Satisfaction with System Center Operations Manager