Tableau Helping Healthcare
Updated March 01, 2016

Tableau Helping Healthcare

Charles Boicey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Tableau Desktop
  • Tableau Server

Overall Satisfaction with Tableau Server

  • We have a quality department responsible for gathering large volumes of quality data (are the correct medications being dispensed at the correct time, etc). This department had been using Excel spreadsheets to create visualizations of the data for sharing with other parts of the organization. The switch to Tableau allowed this team to build excellent visualizations much more quickly and easily. It essentially reduced the required cycle time form 30 days to 5/6 days. The tool is also used by other hospital departments like epidemiology.
  • Tableau made it possible to offer a self-service BI solution. We really wanted to have a BI / visualization solution that empowered the end-users to do their jobs as well as possible without having to involve the IT department. Tableau democratizes the visualization process by allowing users to build the visualizations they need with no IT assistance required.
  • The Tableau Server UI is quite basic. It's a drag-and-drop metaphor which is very easy to understand by end users. The design enables users to do what they need to do with a minimum of complication and clutter.
  • New releases tend to very substantive with lots of new features rather than just bug fixes. For example, upgrading to Version 8 provided us with 10 new pre-built visualizations and some statistical tools that customers had been asking for. They are very good at listening to their user base.
  • Product is quite affordable compared to some competitive products.
  • The product itself is great. The only issue has been the high cost of the annual conferences which we try to attend. Conference passes are in the $1,500 range.
We have been using Tableau for three years now and each new version offers move features and functionality. Tableau grows as our user base grows. Tableau Server is the only product in my experience that takes less than 15 minutes to upgrade.
  • Self service BI model. Minimal server support required.
  • Minimal user support required.
  • Minimal time for users to become proficient. Cycle time reduced from 30 days to 5/6 days.
Tablea is a strong Clinical/Business Intelligence application. Tableau is a good fit for healthcare organizations.

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