Overall Satisfaction with Tableau Desktop
Tableau Desktop is being used in support of our SMB clients to enable us to analyze their data for our support services.
- Tableau Desktop has pretty colors but is not very well constructed for beginning users of the product.
- Support is nowhere near where it should be for allowing a first time user to learn how to use the product.
- Pricing was presented to me by Tableau sales with the understanding that Tableau provided excellent training. Not true.
- Tableau Desktop needs to provide a comprehensive training program for first time users
- Training that is currently provided does not allow for any user interaction so it becomes just a lecture without allowing the user to develop muscle memory with the product.
- Tableau Desktop does not provide any phone support which means that once a user buys the product, he is on his own.
Tableau Desktop is at the bottom of the stack (right next to QlikCloud).