Tableau Online- Future of data visualization
April 29, 2021

Tableau Online- Future of data visualization

Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tableau Online

Tableau [Online] is primarily used to create, publish and share the reports and dashboards across the organization. Tableau Online is used by the different functions in the organization to access the reports relevant to them. Tableau Online helps get rid to excel based dashboards and reports which at times were not portable and also now the reports and dashboards are updated as soon as the new information is available. Also, it is very convenient to manage who can view or edit each workbook which was not possible with excel based reports.
  • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
  • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
  • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
  • Mobile experience is not at par with the desktop experience. The functionality set is limited and the UX is not that great. So this needs to be improved in leaps and bounds.
  • It's unintuitive to create dashboards for a new user. There is a long learning curve in order to figure out how to get different things done with Tableau. So the learning curve is long as of now.
  • Tableau Online still doesn't get the entire gamut of Tableau Desktop features. With the world moving towards cloud, the entire feature set has to be present in Tableau online as well.
  • Decision making has been prompt and more informed. People don't have to wait for someone to periodically update the information and also one can play around with the available information to see different views of the data.
  • We don't need to keep track of hundreds of data heavy excel dashboards and reports which were unreliable and always used to hang the entire system.
  • Data privacy is improved as now any unauthorized person can't get access to sensitive data.

Do you think Tableau Online delivers good value for the price?

Yes

Are you happy with Tableau Online's feature set?

No

Did Tableau Online live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tableau Online go as expected?

I wasn't involved with the implementation phase

Would you buy Tableau Online again?

Yes

As a user, I find that Tableau Online is a great asset for the organization. It's a bit challenging at first to create reports but for the consumers of the report, it's simply delightful. Even the people who were completely dependent on others for a simple data point are not empowered to do it on their own with a few clicks or using the 'Ask Data'.
There have been only a few instances where I needed to contact Tableau Online's support team and my experience was satisfying. The team was courteous, polite and knowledgeable. They were able to understand the gravity of the situation and were able to help me out earlier than expected which avoided any downtime and productivity loss.
However, I would have preferred to have a live chat or direct call option as if the situation is very very critical, the email support doesn't feel to be the most reliable option to me.
Tableau Online is great boon for the people who keep on travelling and now they don't require to access their laptops in order to access the latest information or reports. Further, with Tableau Online, it's easy to distribute the reports and one can use different cuts within a report as per their requirements.
Also, in organizations where data is sensitive and one department's data should not be accessible to others, Tableau Online works wonders as now the report owner/administrator can manage the access to each individual report or workbooks within a report as well.

Tableau Online Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
Not Rated
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated