Overall Satisfaction with Tableau Online
Tableau [Online] is primarily used to create, publish and share the reports and dashboards across the organization. Tableau Online is used by the different functions in the organization to access the reports relevant to them. Tableau Online helps get rid to excel based dashboards and reports which at times were not portable and also now the reports and dashboards are updated as soon as the new information is available. Also, it is very convenient to manage who can view or edit each workbook which was not possible with excel based reports.
- Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
- The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
- The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
- Mobile experience is not at par with the desktop experience. The functionality set is limited and the UX is not that great. So this needs to be improved in leaps and bounds.
- It's unintuitive to create dashboards for a new user. There is a long learning curve in order to figure out how to get different things done with Tableau. So the learning curve is long as of now.
- Tableau Online still doesn't get the entire gamut of Tableau Desktop features. With the world moving towards cloud, the entire feature set has to be present in Tableau online as well.
- Decision making has been prompt and more informed. People don't have to wait for someone to periodically update the information and also one can play around with the available information to see different views of the data.
- We don't need to keep track of hundreds of data heavy excel dashboards and reports which were unreliable and always used to hang the entire system.
- Data privacy is improved as now any unauthorized person can't get access to sensitive data.
Do you think Tableau Cloud delivers good value for the price?
Yes
Are you happy with Tableau Cloud's feature set?
No
Did Tableau Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Tableau Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Tableau Cloud again?
Yes