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Tableau Cloud

Tableau Cloud
Formerly Tableau Online

Overview

What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser…

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Recent Reviews

TrustRadius Insights

Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • Report sharing and collaboration (65)
    9.5
    95%
  • Formatting capabilities (64)
    8.6
    86%
  • Customizable dashboards (67)
    8.2
    82%
  • Drill-down analysis (67)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Tableau Server?

Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

What is Tableau Desktop?

Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.8
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.7
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.8
Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.8
Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

8.5
Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.7
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

9.1
Avg 7.9
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Product Details

What is Tableau Cloud?

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

Tableau Cloud is a fully hosted solution, meaning that users won't have to configure servers, manage software upgrades, or scale hardware capacity. According to the vendor, Tableau Cloud is an enterprise-ready infrastructure with the latest security certifications. The product can support the entire analytics journey, from data preparation, to deep analysis, to the shared insights that drive the business forward.


Tableau Cloud Video

In this video, the TrustRadius team will be discussing the top business intelligence tools available: Qlik Sense, Tableau, ThoughtSpot, and IBM Cognos Analytics.

Tableau Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Tableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

Domo, IBM Cognos Analytics, and Looker are common alternatives for Tableau Cloud.

Reviewers rate REST API and Javascript API and Themeable User Interface (UI) highest, with a score of 9.7.

The most common users of Tableau Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(510)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and visualization capabilities. Users from the Digital Marketing department rely on Tableau Online to accurately track lead and sale counts, as well as credit pass reports. By analyzing campaign performance and identifying areas for improvement, users are able to focus their time effectively and make data-driven decisions. The software also integrates seamlessly with web analysis tools, allowing for incident and defect analysis within the organization.

Tableau Online's strength lies in its ability to provide excellent KPI graphics and executive summaries, making it a valuable tool for data visualization and analysis. Users can easily customize reports to meet their specific needs, and the software also offers live data visualizations, ensuring that users always have access to up-to-date information. Vivint, for example, utilizes Tableau as a platform to centralize lead, sale, and install data, creating custom dashboards that display conversion rates and call center metrics.

Another key use case for Tableau Online is generating daily, monthly, and annual reports in the analytics department. The software provides powerful data insights that help drive business decisions. It is particularly useful for data integration with other software systems, serving as a bridge between data teams and business/product teams by presenting data in ways that stakeholders can understand and use effectively.

Sales representatives also benefit from Tableau Online as they can track their performance and commission through the software. It acts as the front-end to the in-house sales commission system. Additionally, Tableau Online promotes collaboration within organizations by facilitating data sharing and visualization.

The analytics and reporting team extensively uses Tableau Online for automated sharing of reports across various verticals. Similarly, partners of Tableau Software leverage this tool to advise customers on usage, implementation, and support.

Tableau Online has revolutionized product launches by providing dynamic online visualizations that were not possible with traditional presentation tools like PowerPoint. It enables different departments to present complex reporting in a visually pleasing and easy-to-understand manner.

In addition to marketing and sales, Tableau Online finds applications in HR, procurement, trade, security, and other business areas. It helps track the impact of projects, investigate whether design goals are being met, and provides valuable business intelligence through visualizations and exploration of key metrics.

Overall, Tableau Online is a versatile tool that addresses a wide range of business problems and enables organizations to make informed decisions based on data insights.

Attribute Ratings

Reviews

(1-25 of 68)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tableau Online to perform quarterly model performance monitoring reports. It is commonly used in my department and presumedly being wildly used across the entire organization. The business problem that the tool address is the visualization with large data set. It provides interactive graphs with various dashboards and visualization options to select.
  • Quick
  • Interactive
  • Reliable
  • Expensive
  • Unique interface
It is suitable for people without coding background and still prefer to use interactive graphs to show the data insights. However, if you already know many packages in R or Python you can easily build the dashboard or the interactive graph yourself without paying quite a lot to use this tool.
September 27, 2022

Horrible customer service

Score 2 out of 10
Vetted Review
Verified User
In my situation, we have a license that was purchased long ago and I need to change the email of this license, the only thing they answered was to contact the person who made the contract. The person who made the contract does not work in the company anymore. They don't answer if they are able to switch the email, they don't answer about what kind of license we have, or any other questions. I am extremely disappointed with the Customer Service.
  • Good Software
  • Customer Service
  • Change the users easier
  • Permission to see prices, current licenses and do easy upgrades
Creating a storyline, graphs and charts that are insightful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tableau Online is our major method of delivering our product to our clients, integrating our data and analytics. For example, we utilize it to assist us in analyzing our quarterly, yearly, and long-term objectives and metrics. Because it doesn't require a team of engineers to construct a custom solution, it's the most important business problem it solves for our company.
  • A wide range of databases may be seamlessly integrated.
  • Regardless of the device you use to access it, the look and feel are first-rate.
  • Displaying complicated data visualizations with a wide range of possibilities for interactivity for the end-user.
  • Only a few features are available for export.
  • License fees and the intricacy of the structure.
  • The processing time required to perform filtering on huge datasets might be prohibitive.
We just need to refresh our data once a day for our unique use case, which allows the complete online system to run on extracts. For us, this is critical because our daylight hours are spent focusing on new updates and implementations rather than worrying about excessive database traffic (which would be required with a direct connection to the online system). The process of importing extracts is straightforward and sturdy enough to handle massive amounts of data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau Online is used in my organization to help share and present data in meaningful ways, particularly with dashboards that offer dynamic visuals, slicing and dicing of metrics, and of course exporting filtered data into Microsoft Excel. It is addressing the business problem of having lots of data, and a need to summarize, visualize, and share this data across the entire organization.
  • Great visuals
  • Excellent customization
  • Easy data exports
  • Building dashboards and reports can get complex and sometimes difficult, depending on the source of the data
Tableau Online is well suited for companies with large datasets and a need to drill down into that data, as well as summarize it in a convenient way, and to then share that data summary. It would be less appropriate for a company that does not make use of data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau [Online] is being used across a big part of our organization, especially on the revenue and marketing side. Tableau has been integrated with our data warehouse as well as a variety of other data sources. It allows us to visualize big and complex datasets in a way that makes the data easy to understand for all users. The power of Tableau is to have dashboards and charts that help users understand the story behind the numbers, even when they are less familiar with the original dataset.
  • Visualize complex information in an easy way
  • Allowing publishers/users to present data amongst multiple different dimensions
  • Having integrations with underlying datasets that allows for scheduled refreshes of the data
  • Reduce barrier of entry for new users i.e. make it more intuitive for new users to join Tableau as a publisher
  • Mobile version is not as easy to navigate at the online/desktop version
  • Ad-hoc reporting
Tableau [Online] is very strong for solid, standardized reporting among a variety of different dimensions. It's easy to understand and navigate for regular users. There is also a wide variety of charts and visualizations to chose from which makes it relatively easy to tell the story beyond the numbers. Tableau [Online] is less suited for ad-hoc reporting.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We integrate our data and analytics through a Tableau Online interface, making it our primary delivery device of our product to our customers. We also use it internally for help in analyzing our scorecard metrics and to help us meet our quarterly, annual, and long-term goals. The biggest business problem it addresses for us is it allows us to deliver our product without having to hire a team of developers to build a custom solution to visualize our data and analytics.
  • Robust data integration with a variety of databases
  • Ability to display complex data visualizations with many options for user interactivity
  • Look and feel is impressive no matter what device you use to access it
  • Exporting functionality is limited
  • Cost and complexity of license structure
  • Filtering on large datasets can at times be slow
In our specific use case, we only require a once a day refresh of our data which allows the entire online system to operate off of extracts. That is very important as we use our daytime working hours to work on feature updates and implementation items rather than having to worry about any extra load on our database (which would be required with a direct connection to the online system). Importing the extracts is rather seamless and robust enough to handle large volumes of data.

Scenarios where Tableau Online would be less appropriate is where there is a high need to export and distribute data and reports. That functionality is rather limited in the online system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau [Online] is used in [a] few departments in my organization. Mainly using Tableau Online for report/chart sharing with clients and executive team ,and this also helps to do some quick changes in charts.
  • Easy sharing with clients and executive team.
  • Can quickly fix some report issue in browser.
  • Can easily create different views .
  • Online editor is not that great.
  • Mobile view can be better.
  • Filters are not working properly with large datasets.
This is the only available tool in our organization and best suited for our needs.
Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau [Online] is primarily used to create, publish and share the reports and dashboards across the organization. Tableau Online is used by the different functions in the organization to access the reports relevant to them. Tableau Online helps get rid to excel based dashboards and reports which at times were not portable and also now the reports and dashboards are updated as soon as the new information is available. Also, it is very convenient to manage who can view or edit each workbook which was not possible with excel based reports.
  • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
  • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
  • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
  • Mobile experience is not at par with the desktop experience. The functionality set is limited and the UX is not that great. So this needs to be improved in leaps and bounds.
  • It's unintuitive to create dashboards for a new user. There is a long learning curve in order to figure out how to get different things done with Tableau. So the learning curve is long as of now.
  • Tableau Online still doesn't get the entire gamut of Tableau Desktop features. With the world moving towards cloud, the entire feature set has to be present in Tableau online as well.
Tableau Online is great boon for the people who keep on travelling and now they don't require to access their laptops in order to access the latest information or reports. Further, with Tableau Online, it's easy to distribute the reports and one can use different cuts within a report as per their requirements.
Also, in organizations where data is sensitive and one department's data should not be accessible to others, Tableau Online works wonders as now the report owner/administrator can manage the access to each individual report or workbooks within a report as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work in HR and I use Tableau Online to gather data analytics across multiple different functions under the HR umbrella. I use it primarily to track KPI measures we've established as well as weekly/monthly reporting of data that's exported primarily from our HRIS platform, but also from other platforms which support the HR functions. What Tableau has done a great job at is being able to import this data across multiple systems and give us a fantastic user experience in terms of the reporting outputs and automation of reports.
  • user interface with reporting outputs are easy to understand and navigate
  • online dashboards are incredibly helpful to provide 'snapshot' data
  • reporting automation for building custom reports in PPTX
  • Data analytics and statistical modeling are fantastic
  • Can be a steep learning curve for new users
  • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
  • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
Literally anything involving data analytics, computational and statistical modeling and/or building algorithms this product is suited for it. It takes in highly complex formulas and the output can be an incredibly engaging visual model that's easy to understand across various stakeholders. Using it to track and measure against established KPIs has been a great benefit and Tableau makes it easy to do so.
Gavin Scott-Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Data from all parts of the organization. Everyone collects it. Everyone creates it. But what does it do for you? Without getting meaningful information from that data. It’s just numbers on a spreadsheet. Dashboards are a really big buzzword in all industries, but being able to take data and turn it into actionable information. This turns all that collecting into something valuable for your company.
  • Data analysis
  • Actionable information
  • Helpful insights
  • Customization
  • Customization and integration know how.
  • Organizational structure.
  • Data entry.
This is a great piece of software for organizations looking to gain insights on the great data they spend so much time and money gathering at the highest levels possible. This is not something for someone looking for something simple like what you might be able to achieve with a simple database. This truly shines when bringing in multiple databases and stores of information.
Ben Williams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a department it has allowed us to take reports that were previously in spreadsheet format and create combined dashboards that are easy to understand. The department sends these out to a variety of teams across the business and it allows for people who are less technical to see and understand in-depth data in an easy to read format.
  • Easy to [use] UI
  • Generates intuitive charts maps and graphs
  • Takes a wide variety of data sources
  • Hard to build up adhoc reports.
  • One off joins of reports are unnecessarily difficult.
  • Cost for license prohibits us from getting as many users as we’d like!
Tableau Online is well suited for taking a large amount of data sources and combining them into a single, understandable representation of the data, in the form of dashboards and graphical representation as long as these are regular. It is less suited to adjusting to ad hoc reporting or one offs.
Tom Laughlin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Tableau [Online] to effectively share data across many different business units. We have so many different data points and were previously using excel and other tools to share it with less than stellar results. We find that using Tableau [Online] makes reporting cleaner and easier to understand. We also built an integration with our software so that our customers can use our API to pull data from our tools to build their own reports in Tableau.
  • Dashboards
  • Compiling data and making a variety visual charts
  • Connects easily to most databases
  • Can easily blend data
  • Usable on many different device types
  • Their paid version can be pricier than some competitors
  • Report distribution can a challenge
  • You need technical resources to get things up and running
[Tableau Online] is a very robust tool and allows you to create reports for all different levels of your organization. And with it's ability to extract data from so many different tools, you can easily pull in data from many different systems to give you a single report. You can also easily filter dashboards to show different levels versus having to edit. Once up and running, it is really pretty easy to generate dashboards.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tableau for both internal company-proprietary and external customer-related visualization and interactive exploration of our key business metrics. Tableau helps us find the needles in the haystacks that we didn't even know we were looking for. Fantastic integrations with all of our 3rd party tooling, and seamless data ingestion means that no matter where the data originates, we can count on being able derive business intelligence from it quickly and easily.
  • Fine-grained permissions and user access tokens allow sensitive data to stay in the right place.
  • Scheduled reports save time by delivering data when we need it.
  • Online search makes it easy to find what you're looking for.
  • Mobile integration is not quite up-to-par with desktop in terms of performance.
  • Data filters can be clunky to use.
  • Sorting can be quirky when dealing with multiple character encodings.
Pretty much the best option for performing data visualization on large data warehouses and data lakes. Infinitely scalable and integrations with many 3rd party tools. Creates visualizations that both technical and non-technical stakeholders can rally around. Would highly recommend to anyone looking to improve their business intelligence.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau is currently used by our analytics and marketing team. I currently use it for merchandising purchases, it is a great tool to see what items are selling and what the inventory status is all in one. I have filters in the tool that are flexible to what I need and I'm able to merchandise our products online more efficiently.
  • What I love about Tableau is that I can filter items by SKU performance. We have tons of items that feature different colors and designs and I am able to see which option is selling the best and provide that information to our buying team.
  • Being able to see the currently available units, excess and inventory projections has saved me the time when it comes to picking which item I should feature when I am merchandising.
  • There are many filtering options within the tool so it is easy to personalize data and export results that you need.
  • I'm not sure if this is standard for everyone but our Tableau is updated twice a week so the information may not be the most up-to-date possible.
  • There's no search function in the tool which would help me a lot if I am seeking information about a specific item.
  • There are frequent software updates which require you to completely reinstall everything.
Tableau is really useful for merchandising the website and homepage. If I have no clue what to feature, I can easily open the software and search which categories or items are performing the highest and also make sure I have enough inventory to support it. I guess it would be less helpful if I were searching a specific item because I would have to do a lot of filtering since there is no search capability.
Tanner Walz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tableau is used to track all user data metrics. This helps in being able to find power users, find new opportunities for the sales team, understand use-cases within our client base, and overall understand any given account. Tableau is bringing insights to the sales team daily. We can attribute a huge percentage of our growth to Tableau data.
  • It handles large amounts of information.
  • It is customizable enough to bubble up powerful insights.
  • It plugs into enough data sources to be meaningful.
  • Tableau Online can be really clunky.
  • It's not easy to filter data.
  • We see awkward UX while trying to perform specific actions on the platform.
Tableau is very well suited for any saas company. Being able to track usage data for millions of users and then crunch that data/make it digestible and relevant, is invaluable. It helps you understand your users better, make better product decisions, spot opportunities for growth within existing accounts, and overall provide the best experience for your customers.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We majorly use Tableau Online to share live interactive dashboards with our clients containing insights of our SaaS service usage that they have signed up for. Using Tableau Desktop first, data is imported from our SaaS platform and dashboards are created according to what the client wants to be updated on in real-time without constantly nagging us to create manual data and share with them. Instead of creating our own analytics platform from the ground up, we leverage Tableau Online to share custom analytics dashboard with our clients.
  • Features like Workbook-specific permissions help us control who in our client's team can do what with the Tableau Online resources that we share with them. We mostly assign to them the user role of a viewer or interactor based on the scenario.
  • The Ask Data function really comes in handy as instead of wasting time using multiple filters, one can just write their query in simple English and get the results. Of course, it won't fulfill your every request, but it works ninety percent of the time.
  • Overall, Tableau Online provides many robust account-based administrative functions. One of them is the ability to check each user's history and activity to prevent or diagnose data leaks.
  • I feel that the interface is not as beautiful as other BI vendors out there. When one clicks on an interactive area to view the underlying data, the resultant data tables look very archaic and unappealing. Even the resultant dashboards are very uninspiring and lackluster in terms of aesthetic beauty. Like every other product and website nowadays, I think Tableau should adopt the philosophy of material design with bold colors.
  • The interface can sometimes feel clunky and not the most responsive. Pop-ups or underlying data take time to display. Loading times can be improved a little as data and sources get more complicated.
  • I understand that Tableau Desktop is the central hub to create reports and dashboards, and the online variant predominantly to share them with others. Still, some last-minute editing capabilities should be provided to Tableau Online.
I think the whole service is suitable for people who don't have the time or resources to build a real-time analytics engine and integrate it with their product or service. You get a ready-made platform where you can instantly create insightful reports of your client's usage of your service and share them with multiple stakeholders.
April 14, 2021

Would Recommend

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses tableau to pull data from our Google Analytics account as well as internal reports. We have created data spreads, graphs and charts to help us better visualize our sales, website engagement and customer service data. Tableau has become our source of truth for data across all platforms and departments so that we can more easily measure everything from campaigns to coupon usage and spend to sales of both individual items and product categories.
  • Pulling in accurate data from multiple sources
  • Opportunities to visualize data
  • Multiple users with ease
  • More options to customize views of data
  • better mobile experience
  • more plug ins for different tools
I am probably very likely to recommend Tableau to a colleague or someone from an agency or outside organization we deal with who is looking to find a tool that will help them consolidate and visualize their data. Tableau is mostly user friendly, so it may not be for everyone, but great for those who are looking to be more data driven.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For the projects that involve business intelligence and data analytics. The usage is project specific.
  • Good data visualisation and insights
  • Easy deployment
  • Strong community
  • Expensive
Tableau Online is well suited for:
  • Improving business process outcomes
  • Continued innovation on analytics stack

Given the licensing costs it could be a bit cost prohibitive for organization to truly be able to bring it across the entire enterprise
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's being used across a department mostly as a way to produce dashboards and weekly and monthly reports from our reagent data both internally and for some of our customers. It provides a clean way to both visualize data and key metrics from our data sources so that they can be accessed by any key stakeholders on the project. Data integration was also fairly straightforward which was also a plus for our department.
  • Data integration and importing is well supported
  • Great data visualization and dashboarding capabilities
  • Enterprise level security and can easily restrict/grant access across users and user groups
  • Takes time to train new associates and for new associates to become proficient using Tableau
  • UI can sometimes feel a little bit overcomplicated (e.g. editing dashboards)
  • Tableau Online can be slow/experience data refresh lags
Overall I think Tableau Online does a good job for data visualization and dashboard creation for both internal and external use. We haven't had issues connecting to our data sources so this seems to be a good option if weekly/monthly reports or dashboards need to be made available to multiple stakeholders across departments. Probably better for cases where you already have infrastructural or organizational support for Tableau since ramping up might be time-consuming if the team is new to Tableau. Also probably only necessary if visualizations need to be shared across organizations or departments since for small teams, the desktop version would suffice especially at the beginning.
Marquis C. Brantley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Tableau Online to track employee performance statistics, trends, competitions, etc. It is used across the whole organization. It addresses the problem of having accurate data to coach our employees. We use this platform on a daily basis. It is a necessary part of being a manager with our company, but we have also given access to our field employees as well. This way they can track their own performance daily.
  • Tableau Online has a really good search system to help users find data.
  • Tableau Online has a system to send regular reports of workbooks that users choose to subscribe to.
  • Tableau Online has a very user friendly app that can be used by anyone with no formal training.
  • Tableau Online refreshes on an hourly and daily basis to make sure its users always has up to date data.
  • Tableau Online could be better when pulling up data on a phone. Some data is cut off and is not able to be expanded for mobile viewing.
  • Tableau Online mobile requires a manual refresh each time you log on. It does not default to the latest data.
  • Sometimes I am not allowed to log on unless I clear the cache or cookies. I rarely have this issue with any other sites.
I would definitely recommend Tableau Online if asked by a colleague. It has so many great features. Of course it is not a perfect system, but no system is perfect, right? But if you need a database to house your data, this is one of, if not the best, I have ever used. The mobile version is great when using a larger mobile device, but it is not as convenient when on a smaller device like an iPhone.
February 13, 2021

Data? Think Tableau!

Score 10 out of 10
Vetted Review
Verified User
Tableau was being used as a front-end dashboard within my team. It was connected with the database which showed daily sales figures. I built several dashboards for the team, which helped the team answer complex business questions such as daily sales, YoY trends, etc. As of now, it was being used only in my team but was planning to execute and deliver across the organization.
  • Tableau has a clean layout and is super friendly in creating custom dashboards.
  • The option to create custom formulas using calculated fields is really helpful.
  • It is super easy to connect Tableau with a data source.
  • Sometimes it becomes a little difficult to handle null values, but that may be just user case scenario.
  • More options to represent data should be provided.
  • Tableau Online does not provide me with an option to sort out with top function. Again, that maybe just user case scenario.
Tableau is a great tool for data analytics and data visualization. I have worked with multiple companies and all of them have used Tableau Online for their dashboard. One thing that particularly suited me is how user friendly it is, even for someone who does not have much interaction with Tableau on a day to day basis. I highly recommend Tableau.
May 11, 2020

Good Data Source

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Tableau Online within our Digital Marketing department. It is mainly utilized to give us the most accurate lead and sale counts. We have also used it quite a bit for credit pass reports. Tableau Online allows us to track sale data and to analyze which campaigns need improvement and where we should focus our time. It allows us to forecast numbers.
  • Gives accurate reports
  • Reports in real time
  • Has multiple metrics to review
  • Lag time is often bothersome
  • When filtering by date, the dates get mixed up easily
  • Filtering in general can be annoying
Tableau Online is good for a broader view of company data and performance. It is not suited for digging into campaign specifics such as listening to phone calls or tracking phone numbers. Tableau Online is also good for viewing past data, but not day-of data.
April 28, 2020

Tableau Online

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau Online is integrated in our web analysis tool for analysis of incidents, defects within the organization. It provides excellent KPI graphics executive summary. It used across all organization. The data visualization and analysis is awesome. Customization of report is very easy for end user. It can also give the summary of data visualization of live data.
  • Multiple data source connections.
  • High performance.
  • Excellent visualization capabilities.
  • Easy to use.
  • High cost.
  • Security issues.
  • Integration issues.
Tableau can handle large amounts of data very easily and efficiently. Different types of visualization can be created with a large amount of data without impacting the performance of the tool. Python and R can be used in Tableau for complex calculation. It can be easily implemented within a organization. Using Drag and Drop option you can create interactive visualization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tableau is being utilized as a platform to centralize Vivint's lead, sale and install data. Custom dashboards are built to display conversion rates and other call center metrics that are critical for key stakeholders to be aware of. We often leverage their automation-related features to send out daily e-mails with reports for specific marketing campaigns.
  • Their dashboards are easy to navigate and customize.
  • The drill-down capabilities are intuitive.
  • Their integrations with other mainstream solutions are quite good.
  • I'd love to see Tableau continue building out their knowledge base.
  • I wish Tableau didn't automatically refresh reports because it causes the default date range to be reinstated.
  • I'd like to see Tableau continue building out its integrations with other prominent third party solutions.
Tableau has been effective at aggregating data from Vivint's tech stack and synthesizing it in a way that is easy to digest. The speed of their interface is impressive, and the degree of customization has been conducive to building insightful reports. I've been pleased with the overall product they offer.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The whole organization utilizes Tableau for sales and marketing analytics that is set up by the Group Marketing team. It is used to view competitor and industry analysis, quarterly sales and budgetary tracking, etc.
  • Large degree of control over data and how it can be used
  • Better UI to help navigate through folders and subfolders.
Tableau is a good tool for sharing in-depth reports with large groups, and allows a great amount of control over the display of information. Tableau reports hold a lot of information.
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