Too complex
November 14, 2017
Too complex
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Teamwork Projects
We were initially using Basecamp for project management at my digital agency but we eventually outgrew it so we searched for alternatives and Teamwork was the one we chose. The transition from Basecamp to Teamwork was extremely easy with their import feature, however, the software is complex and neither my team or my clients wanted to use it. The learning curve was extremely long.
The complexity is obviously because the tool is powerful however the on-boarding was painful, especially internally with my team. It took us a whole month to try to understand it and get buy-in from the team so eventually we gave up. We ended up moving to Asana and within a week we were up and running.
The complexity is obviously because the tool is powerful however the on-boarding was painful, especially internally with my team. It took us a whole month to try to understand it and get buy-in from the team so eventually we gave up. We ended up moving to Asana and within a week we were up and running.
- Import from Basecamp was a breeze.
- Gantt Charts for full project view.
- Dependable tasks.
- User interface is too complex (and I particularly don't like the logo...)
- Long learning curve and hard on-boarding for teams and clients alike.
- Difficulty with templates (have to be done in individual task lists)
- For us unfortunately we lost 1 month trying to make it work and ended up giving up.
- Clients didn't want to use it and we need that for our production, so we lost time.
Teamwork has gantt charts which I find very useful but it's not a deal breaker for us. Trello is too simplistic and we have outgrown Basecamp. Our tool of choice given the specificities of my agency is Asana, after we tried to use Teamwork.
I have many friends who own agencies that rave about Teamwork but we never got there. Again, it is the learning curve and the time it took to educate clients and team members alike that demotivated me from using it.
I have many friends who own agencies that rave about Teamwork but we never got there. Again, it is the learning curve and the time it took to educate clients and team members alike that demotivated me from using it.