Teamwork Project: Project Management for Your Entire Team, and Not Your Entire Budget
November 14, 2017
Teamwork Project: Project Management for Your Entire Team, and Not Your Entire Budget
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Teamwork Projects
I am using Teamwork Projects to track projects for my tech team on a detailed level, as well as tracking high-level deliverables for our other program areas for cross-collaboration purposes as needed per project. I also work with our leadership to be sure they have a robust chart view of projects for the tracking of milestones for org-level fiscal year goals.
In addition, I have used the application to export time-tracking data for my tech team to illustrate resource allocation and use; both for the balancing of work pipeline across the team and for each team SME. This was a key in making a successful case for additional team FTE acquisitions.
In addition, I have used the application to export time-tracking data for my tech team to illustrate resource allocation and use; both for the balancing of work pipeline across the team and for each team SME. This was a key in making a successful case for additional team FTE acquisitions.
- Clear hierarchical menu system, allowing for ease of use and a relatively flat learning curve for non-project management staff.
- Robust communication system both within and outside of (email integration) the application makes communication protocol simple and precise, without the need for non-project management staff to be constantly logged into the application.
- Rapid response customer service via email. Often responding within a 30-minute window.
- Flexible project builds lending the application to both Waterfall and Agile project management, including Kanban.
- Being a SaaS application, Teamwork Projects can become sluggish during peak use.
- Constant evolution of the application (a good thing!) can sometimes lead to sudden functionality bugs.
- Dashboard is a bit messy and really not functional as named.
- In-app reporting is weak, however data exports to .pdf for quick visuals, or .xlsx for data analysis solve this for my purposes.
- Teamwork projects - for the functionality it offers - is very competitively priced.
- At this time, there does not seem to be much more ROI in upgrading to the enterprise version unless your org is very large; and at that point, you would probably need something more robust like Clarizen.
- Integration with Teamwork Desk is great, especially for a Tech Team spanning the gammut from IT Desktop support to database management and reporting.
Although Clarizen is more robust especially with in-app reporting, security profiles and resource tracking, Teamwork Projects achieves about 75% of the functionality of Clarizen at a fraction of the cost, with a much flatter learning curve, and without the need for full-time FTE administration. Teamwork Projects customer service - in my experience - quite frankly blows Clarizen away, as well.