Overall, I am satisfied with Tenfold
August 30, 2017

Overall, I am satisfied with Tenfold

Damian Lira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tenfold

We are using Tenfold across the entire company. We use it to track calls and compare numbers with each other. It is pretty effective at tracking our number of calls and also provides analytics about call time and names. It allows us to keep track of who we called, when we called them. Also solves the issue of wondering about productivity or tracking it hour by hour.
  • First and foremost, it rarely ever crashes. I have never had an issue with it.
  • It keeps a career history of your call logs (I believe). I have not gone too far back in my history but anytime I need to check back a few days about who I called or when I called them, Tenfold has had the information.
  • Though I can do the math myself, Tenfold allows me not to worry about that. It lets me know how many calls I've made each hour.
  • I don't have any suggestions that stand out. Maybe some color variation. I'm talking in terms of customization. That would potentially be a cool feature.
  • Tenfold has let me keep track of all the calls I made. It makes sure I don't redial people if I don't want to, and lets me redial them easily if I do.
  • The analytics are a nice feature as well. I definitely approve of those and definitely feel they are a nice added touch.
I have nothing to compare Tenfold to. Don't have any desire to explore either as I am satisfied with this software.
I work at a company where making calls is important and the Managers, VP-Level and C-Level continuously keep track of how many calls we're making and who we're making them to. In companies like mine, Tenfold is definitely useful. In others it may not be as well suited, but telemarketing, insurance, and a few other industries might find good use for it.