TrustRadius
Great product, very easy to use
https://www.trustradius.com/contact-centerTenfoldUnspecified6.971101
David Jacobs profile photo
January 02, 2018

Great product, very easy to use

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenfold

We use tenfold to manage and note our incoming and outgoing call flow. It's fast, user-friendly, and interacts with our other software programs seamlessly. I definitely recommend it. It makes managing my book of business easier, allowing me to focus on growth instead of software issues, and support tickets to get problems fixed. Great piece of software.
  • Click to dial
  • Call notes
  • Statistic tracking
  • Call graphs
  • No complaints
I have not used similar software
[It's well suited for] managing call flow, noting calls, tracking team and company statistics. I suppose it wouldn't be as useful for a call center type of environment, but definitely for an office that centers around telecommunications. It really works very well for us.