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Simple to deploy and easy to use
November 05, 2020

Simple to deploy and easy to use

Ryan Cash | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Modules Used

  • Okta Workforce Identity

Overall Satisfaction with The Okta Identity Cloud

We are using Okta SSO to reduce password re-use, improve access control, and overall security and convenience. It is used now by our entire company for everyday logon to most of our systems and accounts.
  • SSO is extremely convenient.
  • The password remembrance is very nice for those sites where true SSO is not available.
  • Nice integration with AD and other items for group management and provisioning.
  • The password manager is a bit clunky.
  • Could use a form fill option for webinar registrations and the like.
  • Easy to deploy.
  • Makes it easy for users to find common business applications.
  • Password reuse is reduced.
We haven't really used Okta as an identity master at this juncture. We have used it to provision Salesforce from our AD master. That being said, any SAML-based services now effectively have a two-party access system (service administrator and Okta administrator) before a person can access potentially sensitive data.
Support is quite responsive. I've only had to contact them a few times, but they have solved my problems in short order every time.
Okta is reliable, that's to be sure. The only reliability issue was on my company's side, and really only had to deal with AD syncing (we were having internet issues).
We did not review other vendors during our selection process. However, if you're a very heavy Microsoft shop, they have been making some pretty good headway into the same types of services, and may even integrate better to your MS products.
Okta does SSO EXTREMELY well, and its ease of deployment is very good. It helps to avoid significant password reuse (at least one of our users was compromised by such a vulnerability). Since we are a cloud-first company (most of the existing and new initiatives are cloud-based), direct AD integration isn't always possible. By using Okta Identity, we can use SAML to hook with those services, and AD to hook into Okta.

If a company were to be wholly on-premises and AD-connected, there's not much reason to have Okta or any other cloud-based SSO.

The Okta Identity Cloud Feature Ratings

Identity Management
7.7
ID-Management Access Control
8
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
3
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
7