Simple to deploy and easy to use
Overall Satisfaction with The Okta Identity Cloud
We are using Okta SSO to reduce password re-use, improve access control, and overall security and convenience. It is used now by our entire company for everyday logon to most of our systems and accounts.
Pros
- SSO is extremely convenient.
- The password remembrance is very nice for those sites where true SSO is not available.
- Nice integration with AD and other items for group management and provisioning.
Cons
- The password manager is a bit clunky.
- Could use a form fill option for webinar registrations and the like.
- Easy to deploy.
- Makes it easy for users to find common business applications.
- Password reuse is reduced.
We haven't really used Okta as an identity master at this juncture. We have used it to provision Salesforce from our AD master. That being said, any SAML-based services now effectively have a two-party access system (service administrator and Okta administrator) before a person can access potentially sensitive data.
Support is quite responsive. I've only had to contact them a few times, but they have solved my problems in short order every time.
Okta is reliable, that's to be sure. The only reliability issue was on my company's side, and really only had to deal with AD syncing (we were having internet issues).
We did not review other vendors during our selection process. However, if you're a very heavy Microsoft shop, they have been making some pretty good headway into the same types of services, and may even integrate better to your MS products.
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