Item: The Okta Identity Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

The Okta Identity Cloud is being used for a central access to my company's entire suite of work tools and productivity software. It is being managed by our IT department and being deployed across our entire organization. All software that is being utilized at our company is access[ed] and procured through the Okta Identity Cloud. It's a form for managing licenses as well as employing security across our company for both remote and in-office work. All issuing is done through the central Okta Dashboard [along with] some requests for access. We also receive new notifications of new software access [and] alerts through the dashboard.

Pros and Cons

It provides great security access and protection.
It is a great central hub for access to all my software tools.
It allows me to sign into all my accounts without having to remember multiple passwords.
It provides me with new updates/alerts seamlessly and very easy.

It would be great if there was an easier way to request access to applications within the Okta Dashboard.
It would be great if the same level of security could be provided without the numerous sign-on requirements.
There could be a better way to organize software tools by type.

Return on Investment

It provides quicker access to the new software tools I need.
Increased productivity because less wasting time on remembering passwords.
Improved level of security [on] a company-wide level.

Independent Platform

I have been able to access all of my SaaS applications easily and without the need for remembering different account passwords (with the exception of a few applications not yet set up for Okta Identity Cloud). I [also] benefited from not having to waste time looking for the location of a specific SaaS application or having to ensure I have access to it. [Since] I know where I can easily locate it and if the application is on my dashboard, I already know that I have the necessary access to use the tool. Overall, it makes my start to work more efficient.

Customer First Team

I have not really had any experience here so there is nothing relevant I can really answer regarding their support or professional services teams.

Reliability

I would say that by having the Okta Identity Cloud providing the 99.99% reliability, it has given my company the confidence to grant access rights to critical tools that we need to use everyday through the Okta Identity Cloud. If the Okta Identity Cloud was not as reliable and did not guarantee its dependability, I believe my company would be much less confident providing critical tools that I and my colleagues use everyday to be access[ed] through their platform.

Alternatives Considered

Duo Security and Authy

I think Okta Identity Cloud is just more of a complete solution. Whereas some of their competitors might specialize in one or two functionalities and [do] those things very well, Okta Identity Cloud provides a full suite of functionality and tools that is more of comprehensive solution. It's a full platform solution [where] its competitors sometimes only offer one small functionality tool.

Likelihood to Recommend

The Okta Identity Cloud is well suited for deployment and access to software while centralizing password access to accounts, but not as great for collaboration type software. It is great for controlling and monitoring who has access to the specific software needed to be a successful employee of a company as well as preventing unnecessary access and limiting the number of unnecessary licenses out there. It's also great for controlling security from a company-wide level, but I do not believe it would [not] be as well suite[d] on a more granular team level because of how the platform is designed and constructed.

Okta Identity Cloud is an must have security and access solution for enterprise companies

Software Version

Modules Used

Overall Satisfaction with The Okta Identity Cloud