Okta: The industry's best and brightest for authentication simplification

We use it across our entire organization. We use it for everything we possibly can from users' VPN accounts on our Fortigate Firewall appliances to Gmail password synchronization to Zoom SSO authentication. It works really really well with the built-in apps it proves as well as the custom SAML applications you can make.

It makes integrating most applications extremely easy. The fact that a lot of people (and even the vendors themselves sometimes) have submitted pre-configured apps into Okta makes it very easy to deploy to new platforms. Note that this isn't always the case but as long as the vendor accepts SAML-integrated logins, you're good to go with a little bit of work.

I've never had a bad experience with their support. We've had to spend a good bit of time figuring out issues between their SAML authentication and another vendor that didn't seem to want to process the authentication. Okta support scheduled calls between us and the other vendor and we all sat there and worked it out to get the job done. That was probably the longest ticket I had with them but the issue wasn't their fault.

It's been great since we're practically a 24x7 organization. The always-on availability of their service has been crucial to getting our users connected to customer sites overnight when patching or other maintenance needs to be done. The one thing I wish could be improved is not needing to rely on the RADIUS agent installed on a local domain controller but we host that DC in the cloud so that doesn't go down either.