Item: The Okta Identity Cloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

[The Okta Identity Cloud] is used for corporate employees in the US (I'm not sure about other countries or customer support roles). [The Okta Identity Cloud] keeps information secure and manageable now that most people aren't working in the office.

Pros and Cons

Organizes products and tools in one place. This is especially helpful if you forget the name of a program.
Makes it easy to log into all your top tools - just log into [The Okta Identity Cloud] once a day.
It's secure.

[In my experience] the need to routinely update my password is really obnoxious. First off, my password gets more obscure every time, and second, it logs me out of [The Okta Identity Cloud] on other devices. Meaning my Google Calendar notifications on my phone completely stop until I remember to log in to everything on my phone again.
I [dislike] the constant notifications to log in. I don't need [The Okta Identity Cloud] every day, so it's not relevant. For example, I may need access to Jira on Monday, so I log in to [The Okta Identity Cloud]. But I may go Tuesday without needing access to any tools, so the constant reminder to log in for the day [I feel] is irritating. I'd like to at least be able to hit ignore.
I imagine losing your phone is a headache. It's one thing to walk into another room of the house to retrieve my phone (which is intentionally not in my office). It would be another to not have my phone entirely. It would be great to verify security [in] another way, such as email.

Return on Investment

Not sure about ROI as a user. It saves time in some ways and [I feel] becomes an annoyance in others.

Independent Platform

Having a centralized identity management platform streamlines the process. [There are] less usernames and passwords to remember. Only having to log in once increases security.

Reliability

It hasn't impacted the quality of services to our customers. It makes life easier overall for employees to access multiple platforms in one place.

Key Insights

Do you think The Okta Identity Cloud delivers good value for the price?

Not sure

Are you happy with The Okta Identity Cloud's feature set?

Yes

Did The Okta Identity Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of The Okta Identity Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy The Okta Identity Cloud again?

Yes

Likelihood to Recommend

Okta is useful for companies that don't meet in the office because there's an added layer of security. It's also helpful for companies that use several programs/tools because it organizes them in one place.

The Okta Identity Cloud Review: Saves time logging into platforms

Software Version

Overall Satisfaction with The Okta Identity Cloud