Okta - Great SSO/Directory offering
September 23, 2021

Okta - Great SSO/Directory offering

Yuriy Umanskiy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Modules Used

  • Okta Workforce Identity
  • Workflows

Overall Satisfaction with The Okta Identity Cloud

Okta is one of the better directory/SSO products and is something we use daily. It solves things like onboarding and offboarding, plus app provisioning. Provisioning/Deprovisioning capabilities of Okta really stand out.
  • Single Sign On
  • Directory
  • SCIM
  • Profile mastering is a bit awkward
  • UI is somewhat inconsistent
  • Reports could be easier to read
  • SSO is amazing
  • A lot of time saved with SCIM
  • Reports are easy to read.
Okta allows us to centralize all user management features. The central management is amazing when it comes to onboarding and offboarding. Process is smooth and very easily understood by everyone.
Support is very fast to answer a lot of questions. While opening a ticket may result in your ticket being assigned to an odd region, it is very quickly fixed. Support engineers are pretty sharp and on point.
We never had a system outage. So I cannot comment on Okta's SLA and handling issues.

Do you think The Okta Identity Cloud delivers good value for the price?


Are you happy with The Okta Identity Cloud's feature set?


Did The Okta Identity Cloud live up to sales and marketing promises?


Did implementation of The Okta Identity Cloud go as expected?


Would you buy The Okta Identity Cloud again?


It is THE exact SSO solution that any business would want. Capability is definitely out there. Some UI elements are a bit rough, but the product is very solid.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management