Item: The Okta Identity Cloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I don't use it in the current organization, but used it at my previous one. Its main use was SSO and maintaining customer records outside of AD.

Pros and Cons

SSO
Customization
Identity
Customer directory

Some of the UI was clunky or didnt make sense
Setting admins could be more intuitive

Return on Investment

Speed of application utilization
Automation of configuration for sign-in
Intuitive use of SSO

From a user perspective, knowing what to expect an easy and intuitive SSO. From an admin perspective, it can be used widely across applications for SSO, which has proven useful and eliminated redundancy.

Customer First Team

Have not engaged professional services or customer support yet.

Reliability

Great uptime has driven managing identity in a cloud IDP.

Key Insights

Do you think The Okta Identity Cloud delivers good value for the price?

Not sure

Are you happy with The Okta Identity Cloud's feature set?

Yes

Did The Okta Identity Cloud live up to sales and marketing promises?

Yes

Did implementation of The Okta Identity Cloud go as expected?

Yes

Would you buy The Okta Identity Cloud again?

Yes

Likelihood to Recommend

If looking to get internal users from AD pulled into the cloud for SSO between applications, this is a good fit. It could also pull in and maintain customers for external access to applications. Otherwise, it would be less appropriate.

Intuitive SSO and Customer Access

Software Version

Overall Satisfaction with The Okta Identity Cloud