Perfect tool to manage user roles and single signon authentication
July 28, 2022

Perfect tool to manage user roles and single signon authentication

Yatin Garg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Modules Used

  • Auth0 Platform

Overall Satisfaction with The Okta Identity Cloud

I use Okta to manage the internal user roles creation to provide customised product access to the users as per their roles and requirements. Okta is also used to enable single sign-on management for non-integrated services to access the programs easily without having to repeat the login for each program. I also lead the renewal conversations for the tool.
  • Customised management of user roles and mapping for authentication.
  • Allows integration with multiple products and services to cover a wide range of user workflows.
  • Allows secure saving of passwords and centralising the work tools.
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
  • Increased user productivity by 80% due to automation and efficient management.
  • Reduce operation costs by 50%.
  • There also has been a significant improvement in the security aspect.
Okta provides us a one-stop Sign in for all of our business needs. Previously needing to remember 30, 40, or even 50 different passwords were unnecessary and slowed down our team. Still, now a single sign-on solution like Okta has provided us the security and the swiftness we need to get in and start working quickly.
There was one instance when some users authenticated using Okta weren't able to log in. We contacted the Okta team and got a prompt response. In the next 3 days, we were on call with their engineering team and the issue was resolved on the spot in a matter of minutes. That really helped boost trust in the tech support team of Okta.
This has helped optimise resources and increase productivity by 80%. This has also led to more productivity of the employees and managing user roles and credential is a comfortable task now which earlier involved lots of manual interferences. Also, Okta is pretty quick in terms of loading time as well which makes it unbeatable.

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The industry wide performance and reviews of Okta already made it stand out from the competitors. The customisable pricing model helped us to choose from a variety of models as per our needs. The depth and breadth of features and functionalities covered by Okta made it a no-brainer to go for it.
Okta integration is really useful and helps to automate the systems and workflow, user-friendly, and easy to follow and implement in the daily work routine. Okta allows the efficient configuration of SAML 2.0 connects with vendor websites which is a core security feature. One issue with Okta login is the inability to put any modifier in the address bar to redirect users to Okta sign-in page.

Okta Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management