An all-in-one solution for your business management needs.
May 03, 2021

An all-in-one solution for your business management needs.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Thomson Reuters CS Professional Suite

At the time, we started by implementing a project-based time billing system and hourly charges. Where employees could record their times on a stable platform and anywhere.

The implementation was at that time for the entire organization, which were three offices in the country and with about 150 constant users.

Additionally, records of expenses on account of the client such as courier and others were included.

Pros

  • A reasonable price.
  • Relatively easy climbing possibilities.
  • Brand reputation value of Thomson Reuters.

Cons

  • Customization of some timestamp functions for a country other than the United States is relatively limited.
  • As well as the Spanish language does not have support or usability on the platform, which although it is not a major inconvenience if it slows down the use for some of our collaborators.
  • Even when its implementation was painful, we found an improvement of about 35% reduction in the time invested in recording billing times and expenses for our clients.
  • In our experience, the use of the CS suite will return the investment in less than a year of use.
The support for the implementation and the customization services in custom reports made us decide on CS Professional Suite.

Do you think Thomson Reuters CS Professional Suite delivers good value for the price?

Yes

Are you happy with Thomson Reuters CS Professional Suite's feature set?

Yes

Did Thomson Reuters CS Professional Suite live up to sales and marketing promises?

Yes

Did implementation of Thomson Reuters CS Professional Suite go as expected?

No

Would you buy Thomson Reuters CS Professional Suite again?

Yes

The platform is stable even though a version for MacOS is also missed.

In general, the user management and administration process is intuitive and once the roles are defined it is simple and easy.

However, the user experience has become out of date in relation to other web-based platforms currently available on the market.
They are great, their support and knowledge in the implementation and after-sales service was really incredible.

Although the cost of its tailor-made reporting service is somewhat expensive and inflexible, once the survey was carried out and the plan was drawn up, it was fully fulfilled in a timely manner.

We miss a support in our native language, since we only find English as a means of contact with them.
It is extremely suitable for the client since for us they are all US-based companies, even though the main headquarters of our business is in Mexico.

It is less appropriate in terms of usability than taxes, since it does not include adaptability to Mexican legislation, and its deployment through customizations and reports is extremely expensive.

Thomson Reuters CS Professional Suite Feature Ratings

8.5
Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
9
Fixed asset management
9
Multi-currency support
7
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
8
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
9
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Dashboards
8
Standard reports
8
Custom reports
5
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
8.0
Role-based user permissions
8
Single sign-on capability
8

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