Firm Central no longer
October 07, 2021

Firm Central no longer

MELISSA BATTLE | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Thomson Reuters Firm Central

Firm Central is used across the entire firm for law firm client management and formbank
  • legal calendering
  • mobile usage geatures
  • secure client portal
  • document managment
  • ease of portal access
  • form bank being easier to modify
  • integrations with other programs
  • billing
  • electronic billing
  • document management
  • average cost compared to other programs
  • some other programs offer more features for same cost
  • other programs integrate with outside platforms better
we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well

Do you think Thomson Reuters Firm Central delivers good value for the price?

Yes

Are you happy with Thomson Reuters Firm Central's feature set?

No

Did Thomson Reuters Firm Central live up to sales and marketing promises?

No

Did implementation of Thomson Reuters Firm Central go as expected?

Yes

Would you buy Thomson Reuters Firm Central again?

No

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay