Thomson Reuters offers Firm Central, a law practice management, time management platform, and legal billing solution touting integration with Westlaw.
1 year of experience
Thomson Reuters offers Firm Central, a law practice management, time management platform, and legal billing solution touting integration with Westlaw.
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The…
| Operating Systems | Unspecified |
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| Mobile Application | No |
Users of Thomson Reuters Firm Central have found the software to be a valuable tool for streamlining their legal practice. With features such as docketing, trust accounting, case management, and a legal research repository, this product solves numerous business problems that lawyers and legal professionals face on a regular basis.
One key problem that this software addresses is the need for efficient billing services. Users appreciate the ability to have multiple billing employees access the system simultaneously, ensuring that invoicing and billing processes can be completed in a timely manner. This eliminates any delays or bottlenecks in the billing process, improving overall efficiency and client satisfaction.
Another significant benefit of using Thomson Reuters Firm Central is the convenience it offers in terms of file sharing and collaboration. The virtual online portal allows users to work on files simultaneously, making it easy to share information and collaborate with colleagues. This eliminates the need for physical file sharing and reduces the risk of misplacing important documents. Additionally, the cloud-based data saving feature is highly valued by users as it provides them with the flexibility to potentially access their files from anywhere, including from home or during trial.
Furthermore, this software enhances organization and efficiency by providing easy access to client files for everyone working on them. Gone are the days of flipping through paper files to find necessary information. With Thomson Reuters Firm Central, relevant documents are just a few clicks away, allowing for seamless access and improved productivity.
Overall, Thomson Reuters Firm Central solves various business problems faced by legal professionals by offering robust features for docketing, trust accounting, case management, and a legal research repository. It addresses issues related to billing services, file sharing and collaboration, as well as organization and efficiency in accessing client files. By streamlining these processes and providing a reliable and user-friendly platform, this software proves to be an invaluable asset to any legal practice.
Time Tracking: Users have found Firm Central to be fantastic for accurately tracking hours, with features that allow for setting time as billable or non-billable and providing daily and weekly summaries. Some users appreciate the reminder feature which helps them keep track of additional time needs.
Integration with Westlaw: The integration of Westlaw on the Firm Central homepage is highly appreciated by users, as it allows for easy access to legal research and enhances the overall user experience. This feature saves users time and effort in switching between different platforms.
Excellent Customer Service: Customers have had a positive experience with the customer service provided by Firm Central. They describe it as great, indicating that the support team is responsive and helpful in addressing any queries or issues that arise.
Low storage capacity: Some users have expressed frustration with the abysmally low storage capacity of Firm Central, which is a major drawback for those who need to store large amounts of data.
Lack of mobile app: Several reviewers have mentioned the inconvenience caused by the lack of a mobile app for accessing Firm Central on their mobile devices. This limitation makes it difficult to access important information while on the go.
Difficulties in tracking client payments: Users have found it challenging to track client payments and determine outstanding balances quickly within the Firm Central system. This inefficiency can lead to delays and errors in financial management processes.
Users recommend comparing Firm Central with other billing services to ensure it fits the firm's needs for ease of access to payment and client information. They also suggest considering alternatives like MyCase. Improved customer support is desired, though positive experiences with tech support are mentioned. Outlook integration and the cloud-based structure are praised for their ease of use. Users recommend thoroughly evaluating if Firm Central meets their requirements before making a purchase decision to avoid any potential issues.
