ThunderTix is the perfect online ticketing service for the live music business
March 15, 2021

ThunderTix is the perfect online ticketing service for the live music business

Matthew Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ThunderTix

I run a reputable live concert venue just outside of Houston, Texas. We present more than 300 ticketed concerts per year. We use ThunderTix for ticket sales for all of our concerts. Tickets are purchased online through ThunderTix. We use back-office features for reporting, seating, customer data management, etc.
  • Site is easy to use for both our customers and for us using in the back office
  • Platforms are aesthetically pleasing and easy to integrate
  • Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
  • The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
  • They make us extremely profitable
  • The pricing with Thundertix is far less than most of their competitors. This allows the venue and the artist keep more of the ticket sales. That is what we want.
I have looked at Event Brite. I have looked at a number of others, who I do not wish to list. I actually thought that most have a lot to offer and are probably great, but none fit us the way that Thundertix does. It would take a hell of a sales pitch to take us away.

Do you think ThunderTix delivers good value for the price?

Yes

Are you happy with ThunderTix's feature set?

Yes

Did ThunderTix live up to sales and marketing promises?

Yes

Did implementation of ThunderTix go as expected?

Yes

Would you buy ThunderTix again?

Yes

If a company is happy with its own website and happy with its own means of promotion, ThunderTix is absolutely perfect. That is where we are. I get a dozen calls per year from companies begging for our business. No interest. I turned down a huge cash bonus to switch a couple of years ago. It wasn't worth it.