Overall Satisfaction with ThunderTix
Main Street Crossing is an intimate music venue. We use Thundertix to manage all of our ticket sales. We average 5 shows a week and sell about 120-150 tickets. We use Thundertix for all of our ticket sales and management.
- Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
- Thundertix is always innovating and adding to features relevant to the current market.
- Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
- We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
- Thundertix does not currently have any text message features in place. I hope to see that in the future.
- Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
- Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.
Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.
Do you think ThunderTix delivers good value for the price?
Yes
Are you happy with ThunderTix's feature set?
Yes
Did ThunderTix live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ThunderTix go as expected?
I wasn't involved with the implementation phase
Would you buy ThunderTix again?
Yes