Good for our simple use case
June 02, 2019

Good for our simple use case

Miranda Amey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)

Scribe is being used by one of our business units as a data loader into Salesforce. It allows them to upload data from various systems into Salesforce so that they can generate an engagement dashboard.
  • The UI is straightforward and easy to use.
  • The feedback system (emails) letting us know of sync failures is good because we know when something is wrong.
  • Some of the error messages when things fail are not very clear, and it makes troubleshooting slow.
  • We didn't need to spend a lot of time and money to get the business set up (during a time where we didn't have resources available) so we were able to deliver with low impact.
It was recommended to us by our third-party Salesforce partner and seemed to suit our needs. Given our time crunch, the selection process was very quick, so I don't feel I can answer this question effectively.
  • Online training
  • Self-taught
We had a third party give us our training (our Salesforce implementation partner) so it has been a lot of self-taught learning with a bit of online support from them. We haven't actually received any training from TIBCO.
For us, it allows non-technical users the ability to load large amounts of data into a system. So I would recommend it in that situation, where perhaps the business does not have the technical resources needed to do a straight API integration, or those technical resources don't have the time/expertise to build their own mechanism to upload the data.

TIBCO Cloud Integration Feature Ratings

Pre-built connectors
Not Rated
Support for real-time and batch integration
Monitoring console