Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
We used Scribe Online to migrate data from our old partner-hosted on-premise Microsoft Dynamics CRM to our new Dynamics 365 cloud instance. We are a Dynamics partner and I use Scribe for many of our clients.
- The field auto-link feature is extremely helpful for migrations. This allows users to save an incredible amount of time when their systems might have thousands of fields that need to be mapped.
- The UI when creating a mapping is very clear and easy to use. It took me about half an hour to learn how to set up mappings and link fields. This will allow more people to be able to use Scribe.
- The error logs for records that fail to transfer or migrate are very detailed. I appreciate that when a mapping runs, I can see exactly which records failed and why.
- The most detrimental missing functionality for me has been that Scribe Online cannot natively move Dynamics entityimage fields. We had to externally hire a resource to build an app for us instead of being able to use the Scribe instance we provisioned for our client.
- Under Execution History, I would love to see the name of my mappings. There is a lot of good detail in the Execution History list, but showing the mapping name would allow me to quickly at a glance see what mappings I've already run and which I haven't.
- I'd like to see it be a little easier to delete organizations. Having many clients with various organizations in Scribe, there are some orgs created by accident that I wasn't able to figure out how to remove without researching it.
- Positive: migrating our 10 clients to the cloud will allow us to take down our partner-hosted VPN, saving a large amount of money. The costs of using Scribe are outweighed by the money we will save having our clients in the D365 online.
- Negative: the learning curve for Scribe took some time away from actually doing the work that needed to get done. I attempted to teach myself at first but ended up needing to use (and pay) an external partner resource to cover all of the nuances of how to set up migrations. Now that I know how to use Scribe, it's easy enough, but the materials out there for self-supported learning are not great.
- Online training
I was taught from a Microsoft partner that is a resource for my company. I never received formal Scribe training, but this partner was able to teach me how to set up connections, how to set up mappings for a migration as well as how to decide the order of mappings from a systems perspective. This training was extremely helpful for my needs. I was able to learn how to set up connections and mappings for a migration in thirty minutes and then continue to have success setting up solutions for the other clients we are migrating this year. I wish I had been able to use resources to teach myself, but I wasn't able to find videos or blog posts that were focused & in-depth enough for my needs.
I think Scribe is perfect for data migrations and data integrations. As a Microsoft Dynamics partner, our goal for 2019 has been to migrate ten clients from their partner-hosted CRM systems to Microsoft's Cloud D365. Scribe has been the perfect tool for quickly and accurately creating mappings between the two systems. We also have a client who will be migrating from their old system to D365 as well as integrating to another system. I feel confident that Scribe will allow us to migrate in a timely fashion as well as push data back and forth accurately between their other system and D365. I would say Scribe would be less appropriate for a one-time small scale data migration. I don't know if the benefit of saving time with Scribe would outweigh the cost of implementing, learning, and using it. I personally feel that having a partner teach me how to use Scribe made the learning go much faster. When I originally wanted to learn Scribe, I did not have the resources to learn.