Our user base is missing functionality in Spotfire that causes our users to export Spotfire data into Excel, which causes more headaches. Spotfire could do a much better job providing self service functionality.
Development beyond basic charts requires knowledge of programming languages
Several times I have completed the creation of a report and later I had to make a small change. This change requires me to go through the entire report creation process again.
As someone who has knowledge of various coding languages, Spotfire is amazing because I can create anything without having to worry about UI or other limitations, however other tools have a much better self service strategy as it is much easier for non technical users to create the reports they are looking for without having to involve a developer or put things into Excel.
It has been okay, but its tough to get simple questions answered on the various forums that discuss Spotfire. I think I would need a formal in-person training to fully understand all of Spotfires features. those classes are limited and cost prohibitive.
Quick and easy access to data, with web portal to share information. being able to take manual reporting out of the equation is really great as well. I have found that while the tool is highly custom, there is less development resources available online, so there is a bit more self solving required with this tool as the community matures.