Item: Tidal by Redwood
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Tidal is used for automating a variety of tasks within our HCM environment.

Payroll processing which occurs bi-weekly.
Distribution of data to state agencies, internal and external customers, and vendors.
Intake of data from other state agencies.
Automating repetitive tasks such as coordinating processing between internal systems.

Tidal is very important to the accurate and consistent processing of our payrolls, and the transfer of data in and out of our system.

Pros and Cons

Management of job hierarchies
Scheduling jobs with dependencies
Logging job results

Better promotion of jobs and their components.
Better graphical depiction of jobs and their dependencies
Dashboard for job processing statuses.

Return on Investment

Hard to quantify since we've had the Tidal product for so long and it's so integrated in to our HCM processing.
Removing or replacing Tidal in our environment would be a significant hardship on the organization

Alternatives Considered

Tidal is the only SAP automation tool that we've used.

Key Insights

Do you think Tidal by Redwood delivers good value for the price?

Yes

Are you happy with Tidal by Redwood's feature set?

Yes

Did Tidal by Redwood live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tidal by Redwood go as expected?

Yes

Would you buy Tidal by Redwood again?

Yes

Likelihood to Recommend

Tidal is best suited to SAP-centric landscapes with limited dependencies on no SAP systems. Within an SAP environment it works very well but when working with other systems it can be cumbersome.

Good product for SAP environments

Overall Satisfaction with Tidal Automation