Item: Tipalti
Rating: 9
Author: Austin Harrison

Overall Satisfaction with Tipalti

Use Cases and Deployment Scope

We use Tipalti for our publisher payments. Tipalti's iframe is seamlessly integrated with our website so users can easily fill out their payment and tax information, and update them at any time without any work to update on our end. Before implementing Tipalti, we only offered PayPal, ACH and wires, and each of those payment methods required separate processes. Also, when a publisher decided to change their payment method, manual updates were required. Now with Tipalti, we only need to upload one payment file to Tipalti's dashboard without the need to specify payment type, since the publisher selects that themselves. This alone saves us many hours of work every month.

Pros and Cons

Pros

Mass payments are very easy since Tipalti manages all of the payee's payment details.
Their payment reporting is very detailed which is great for accountants doing reconciliations for mass payments with several different payment methods and fee structures.
The seamless integration with our website gives our users a great experience and makes it easy for them to manage their payment methods.

Cons

Tipalti's payer dashboard, where we submit payments and check payee details, is sometimes slow. However, we haven't experienced any downtime or had any issues with the Tipalti's iframe where the publishers enter their info.

Return on Investment

Before implementing Tipalti, it took an employee several hours to process each of the four payment methods we offered, and collecting and updating both tax info and payment details was an ongoing task. Now, we no longer have to spend time on tax info or payment details and processing payments for all of our payment methods takes less than an hour.
The ease of processing payments with Tipalti allowed us to greatly increase the number of payments we could process. Due to this, we were able to lower our payment threshold for our publishers which was extremely well received, especially our smaller publishers.

Likelihood to Recommend

Tipalti is a great solution if you are paying a large number of payees/vendors with multiple payment methods. Also, if you are having trouble keeping track of the payees' payment details or tax forms, Tipalti can save many hours of work for your team by collecting and tracking them for you. Also, if you have international payees who are asking to be paid in foreign currencies, Tipalti can also handle that seamlessly.

Comments

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Tipalti has saved our team DAYS of work each month