TrustRadius Insights
Toast Payroll and Team Management is a software specifically tailored for the restaurant industry. It offers a range of features that help …
Overview
What is Toast Payroll & Team Management?
Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by…
Recent Reviews
Pricing
N/A
Unavailable
What is Toast Payroll & Team Management?
Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by Toast July 2019.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
8 people also want pricing
Alternatives Pricing
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
What is Paychex Flex?
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
Product Details
- About
- Tech Details
What is Toast Payroll & Team Management?
Toast Payroll & Team Management Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Toast Payroll and Team Management is a software specifically tailored for the restaurant industry. It offers a range of features that help businesses simplify their payroll and timekeeping processes while bringing HR functions in-house. Users have found the software useful for various key use cases, including onboarding new employees, managing payroll, expense reimbursement, and handling health care benefit renewals.
Some users have experienced issues with specific functions such as the tip manager, time away from work, payroll syncing, and benefit dashboard. However, the software provides a dedicated tax manager who offers detailed information on tax requirements, which has been appreciated by users. Additionally, there have been positive mentions of specific individuals in the system who have provided valuable support.
While some users have reported recurring reporting errors that hinder the overall experience, the software is still considered suitable for businesses seeking to streamline their HR processes and gain more control over the employee cycle. However, it's worth noting that the product is being gradually rolled out, and some users have found it to be clunky at times.
Overall, Toast Payroll and Team Management serves as a comprehensive solution for restaurants looking to handle their HR operations more efficiently. It allows them to onboard new staff smoothly, manage employee payroll accurately, handle expense reimbursements seamlessly, and navigate health care benefit renewals effectively.
Convenience of Integration: Many users have praised the seamless integration between Toast Payroll and Toast POS, making payroll processing a smooth and hassle-free experience. They appreciate how easily they can answer PTO questions for their staff by integrating it into the system.
Comprehensive HR Functionality: Several reviewers appreciate the ability to handle all human resources tasks, including employee onboarding, payroll management, and employee scheduling, within one app. This comprehensive functionality saves time and effort for users as they no longer need to switch between multiple platforms for different HR functions.
Helpful Customer Support: Users consistently mention the helpfulness of the customer support team in resolving any issues or questions they may have. The prompt and effective assistance provided by the support team has been highly appreciated by customers, who feel that their concerns are addressed promptly and professionally.
Difficulty Requesting PTO: Some users have encountered difficulties when trying to request PTO through Toast. They mentioned that the process can be confusing, especially when accessing it through a mobile device. This has caused frustration and wasted time for these users. Issues with W2s: Multiple reviewers have reported issues with the accuracy of W2s generated by Toast. These documents often contain incorrect information regarding earnings and taxes, which can lead to confusion and potential complications during tax season. Users expressed disappointment and inconvenience due to this recurring problem. Slow Response Time: Several reviewers have expressed frustration with Toast's slow response time during system issues. When there are internal problems or glitches, users experienced delays in getting assistance or resolving the issues they were facing. This delay in response has impacted their ability to effectively manage their business operations and caused unnecessary stress.
Reviews
Companies can't remove reviews or game the system. Here's why
No reviews found
Try adjusting your results by removing or modifying your filters.