TouchBistro saved my sanity and, therefore, my business!
January 19, 2019

TouchBistro saved my sanity and, therefore, my business!

David Ayers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TouchBistro

I use TouchBistro in our craft brewery’s tasting room. It is our POS system, time clock, finished product inventory manager, and metrics aggregator. TouchBistro provides a reliable, fast, and easy interface to process payments at our bar-- cash or credit cards. We can also easily create and manage tabs. Due to the portable nature of this POS, we can also take customers' orders at their tables.
  • Very fast transaction times; I do not need to wait for the credit slip printer to respond, it is almost instantaneous.
  • I can add, delete, or modify menu items on the fly and in real time in literally a handful of seconds.
  • TouchBistro provides an intuitive and easy way to check my tasting room’s metrics in real time from anywhere on the globe.
  • My employees are able to access a customized menu of item modifiers and discounts very quickly and easily.
  • There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper
  • The ROI is fantastic. Before TouchBistro we used a cash register with a paper tape and stand-alone credit terminal. Average transaction times were around 30-45 seconds. A long awkward time for a customer to stand and wait.
  • Because of the ability to almost instantly bring up the day/week/month’s metrics, I can plan and accurately schedule labor to accommodate the ebbs and flows of customers.
TouchBistro beat them all with its intuitive interface, ease of use, and economical costs.
Honestly, I cannot think of a business that couldn’t benefit from using TouchBistro with its ability to have hundreds of items and how it can read UPC codes using the tablet's camera.