We are using this software to protect all our PCs, desktops and servers endpoints.
April 06, 2020

We are using this software to protect all our PCs, desktops and servers endpoints.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Trend Micro Smart Protection Suite, with XGen

It's being used throughout my whole organization on each computer being used in our network basically for security against any kind of malware or virus. It provides a better defense against any virus for your PC, mail server, data centers, cloud environments, networks, and endpoints, etc.
  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
  • Provide better protection to any malware threat.
  • Work more efficiently.
  • Reduced maintenance of a password file.
Customer support is excellent.

Do you think Trend Micro Smart Protection Suite, with XGen delivers good value for the price?

Yes

Are you happy with Trend Micro Smart Protection Suite, with XGen's feature set?

Yes

Did Trend Micro Smart Protection Suite, with XGen live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Trend Micro Smart Protection Suite, with XGen go as expected?

I wasn't involved with the implementation phase

Would you buy Trend Micro Smart Protection Suite, with XGen again?

Yes

Protection against malware, ransomware. Easy to use. A password manager is a good tool with all the passwords that we maintain.

Trend Micro Smart Protection Suite, with XGen Feature Ratings

Endpoint Detection and Response (EDR)
9
Centralized Management
9
Hybrid Deployment Support
8
Infection Remediation
Not Rated
Vulnerability Management
9
Malware Detection
9