Testim works quite well
December 30, 2025

Testim works quite well

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Tricentis Testim

We use it for web and SalesForce application testing. Previously conducting tests via Selenium WebDriver and a host of other hacked together tools. Some folks left the org which created a huge problem in maintaining the test framework as UI updates became more frequent. Many scripts would completely break and the locators no longer worked correctly. Tricentis Testim removed the barrier for newer folks to rebuild these scripts which freed up a ton of time.

Pros

  • AI "Smart Locators" for dynamic applications
  • Manual testers don't have to code, but they can
  • Easy to use, simple UI

Cons

  • Bit on the costlier side
  • Working with other browser extensions
  • Reuse of scripts in opensource tools
  • 25-30% less time spent creating tests
  • Faster analysis of bugs
  • Faster bug fixes
The smart locators handle the vast majority of UI updates, but there's still a small percentage where it's simply overly complex, especially in SalesForce. Takes a bit of manual tinkering. Also failure grouping makes finding the root bug much quicker and definitely saves time in finding and fixing what could be causing a multitude of failures without going one by one.
The support team could definitely use some improvement. Soliciting external advice and researching is not ideal. Tricentis support doesn't have as deep a knowledge base as one would like, and communication timeliness is lagging.

Do you think Tricentis Testim delivers good value for the price?

Yes

Are you happy with Tricentis Testim's feature set?

Yes

Did Tricentis Testim live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tricentis Testim go as expected?

I wasn't involved with the implementation phase

Would you buy Tricentis Testim again?

Yes

Simplistic and fast testing of web applications as well as our SalesForce CRM. Manual testers are now moving much more quickly, away from spending so much time building tests and now spending much more time on executing the tests and working on the improvement opportunities found. It does feel like it would be difficult to get off of, but the efficiency gains are hard to argue with.

Comments

More Reviews of Tricentis Testim

  1. Home
  2. Functional Testing Tools
  3. Tricentis Testim Reviews
  4. User Review of Tricentis Testim