Item: RWS Tridion Sites
Rating: 9
Author: Jonathan Chandler

Overall Satisfaction with Tridion

Use Cases and Deployment Scope

We use Tridion Docs to create and manage our technical documentation. Implementing Tridion Docs has allowed us to scale our operation and keep pace with the growth of the business. We've successfully increased productivity, improved consistency, and reduced translation costs. Tridion has played a large role in enabling these successes.

Pros and Cons

Pros

Simplify content management
Enable easier collaboration
Standardize content workflows
Simplify translation processes

Cons

Improved search functionality
Improved Review Space funcitionality
OOTB notification functionality
OOTB reporting and metrics

Return on Investment

Reduced costs
increased throughput
increased consistency
increased quality

Key Insights

Do you think RWS Tridion Sites delivers good value for the price?

Yes

Are you happy with RWS Tridion Sites's feature set?

Yes

Did RWS Tridion Sites live up to sales and marketing promises?

Yes

Did implementation of RWS Tridion Sites go as expected?

Yes

Would you buy RWS Tridion Sites again?

Yes

Other Software Used

Acrolinx

Likelihood to Recommend

Tridion is well suited for creating and maintaining tech content. The Draft Space component is well suited for capturing content from SMEs. Tridion Pub Manager is well suited for teams new to DITA and CCMS.

RWS Tridion Sites Feature Ratings

Comments

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Tridion Docs for Tech Docs

Modules Used