SDL Tridion Sites Review
April 30, 2020

SDL Tridion Sites Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SDL Tridion Sites

Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other content needs throughout our NGO. We have built a very robust web solution for our constituents through Tridion including my account, checkout, letter writing, and other robust capabilities for our constituency. We have been using Tridion longer than SDL even owned the solution. And at first, SDL saw it as an also ran product. But have, over the past few years begun to give it the emphasis in SDL's stable of tools that it deserves. Tridion is one of the most important marketing capabilities and solutions.
  • High-powered CMS for Enterprise needs
  • Powerful multi-lingual site management and organization
  • Key integration solutions for publishing web content
  • If you are hoping to orbit the planet with a CMS, Tridion is built to leave the solar system. It is a very very powerful solution built for very serious enterprise businesses in hope of robust capabilities, which could be good or bad.
  • Supporting business users is a hefty lift and requires significant training and regular retraining, and support.
  • It's a niche solution that originally came out of Europe and was largely unknown in America. But today it's growing in popularity across the United States.
  • Finding capable support, and developers specializing in Tridion capabilities isn't always easy. And 8 years ago it was nearly impossible, involving finding European developer support shops in order to get the assistance needed. This is changing though and American developer firms are becoming more widely available.
  • We've seen over 250% growth as a result of our initial implementation.
  • Our web presence is an industry defining leader for the non-profit segment.
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Content Author / Administrator
This totally depends. If the individual asking has a large business that needs a comprehensive solution that includes a multi-national platform, multi-lingual needs, and they need something that they are willing to invest in heavily, then SDL Tridion Sites is fantastic. But for most mid-level organizations, it is way way too complicated and heavy of a lift to setup and support. We succeeded with it, but it was through serious effort and investment.

SDL Tridion Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
9
Admin section
8
Page templates
5
Library of website themes
5
Mobile optimization / responsive design
6
Publishing workflow
10
Form generator
5
Content taxonomy
10
SEO support
9
Bulk management
6
Availability / breadth of extensions
5
Community / comment management
3
API
9
Internationalization / multi-language
10
Role-based user permissions
10