Ease of Use!
April 01, 2019

Ease of Use!

brad mundt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

My organization uses UiPath Enterprise RPA Platform to support both client needs and internal needs across the advisory department. The intent across the organization is to push RPA for tasks that are time-consuming but not overly complex. It allows resources to focus time on more complex tasks and mitigates the risk of user error in largely manual processes. Overall, it is being used to make teams operate more efficiently.
  • One benefit I've noticed is the training modules. These modules have provided users with a good base of knowledge to create bots without any prior experience. This has made it very user-friendly which can be a concern when it comes to RPA platforms.
  • Another benefit is the re-usability of the platform. We have been able to share bots amongst teams to use for clients with similar needs/processes with slight modifications. Similarly, teams have shared bots they have used to improve internal processes, usually PMO related.
  • UiPath is a good platform for improving overall efficiency with PMO activities. It is based on Microsoft SharePoint workflow which makes the interface more familiar and my team has been able to use it to confirm the accuracy of travel expenses and client invoicing.
  • UiPath can work to improve overall processing capabilities in terms of data. While I have not personally experienced it, other users within my company have had an issue in running a bot pulling information from multiple large data files. I believe UiPath is most likely working to improve this aspect.
  • UiPath has taken a process that would normally take 2 team members about 8 hours total and made it completely automated allowing us to focus resources on client deliverables.
I think UiPath is more user-friendly than Blue Prism overall as someone who does not have a coding background. Part of the reason I found it easier to use was most likely the strength of the training offered by UiPath, but nonetheless, I have had more success with that product.
UiPath is best suited for processes that are largely manual in nature and can be very time-consuming. My company has focused primarily on processes that are not too complex in nature but this is not necessarily a stipulation. My team uses it to ensure the accuracy of the invoices we send to clients. It is very important that our invoices are accurate and can be very time-consuming to ensure it's correct. There are a lot of PMO activities that can fall into this category. Additionally, we have used UiPath to help with compliance control testing to ensure clients are in compliance with SOX 404 standards.